Senior Manager, Employee Relations

Key Responsibilities

• Lead the employee relations strategy to ensure consistent application of policies and practices across the organization.
• Provide expert advice, coaching, and support to managers and employees on performance management, conflict resolution, and policy interpretation.
• Conduct or oversee complex investigations into employee complaints, including harassment, discrimination, and policy violations.
• Partner with legal counsel as needed to ensure compliance with employment laws and minimize risk.
• Analyze trends in employee relations issues and recommend proactive solutions to improve workplace culture and reduce risk.
• Develop and deliver training programs on topics such as workplace behavior, policy compliance, and performance management.
• Collaborate with HR business partners, DEI, Legal, and other internal stakeholders to ensure a consistent and fair employee experience.
• Maintain up-to-date knowledge of labor laws, HR best practices, and regulatory changes.

• Support organizational change initiatives by providing ER expertise and guidance on restructuring, policy changes, and leadership transitions.

• Develop resources and materials to educate staff on employee relations best practices.

Qualification & Requirements

Required Skills and Abilities:

• Excellent understanding of employment law and employee relations best practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Effective problem-solving and conflict resolution abilities.
• Ability to work collaboratively across departments and with diverse teams.
• Analytical mindset with the capacity to interpret data and derive insights related to employee relations.

Desired Skills & Abilities:

• Employee Relations roles often require a high degree of emotional intelligence and the ability to navigate difficult situations.

• Familiarity with HR information systems (HRIS) and employee engagement tools can be beneficial.
• Good English writing and speaking skills.
• Being adaptable and resilient in a dynamic work environment is essential for success in this role.

• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or JD preferred.

• Progressive experience in employee relations or HR, including experience in a leadership role.

• Experience conducting investigations and managing ER cases in a complex or matrixed organization.

Benefits

• Employee Discount
• Employee Assistance Program
• Gym Membership
• Company Car
• Company Social Events
• Travel Concierge
• Legal Assistance
• Other Perks and Benefits…