Senior Manager Business Process Excellence – Lead to Cash | EMEA Hub

Key Responsibilities

• Manage compliance with global template processes and ensure process standardization & harmonization within a hub in a global SAP deployment

• Conduct local fit-gap analyses and define required template process adaptions (incl. business roles, system authorizations and data requirements) for multiple (parallel) SAP S/4HANA deployment projects

• As per design governance, decide on process designs and/or facilitate decision-making in higher committees

• Drive interaction with process experts from segment hubs/local entities and provide guidance on business process design aspects

• Report functionally to global process owners and ensure that rules & guidelines from global process owners are executed in the hub

• Ensure alignment with global process owners and other deputy process owners on integration topics

• Identify and align improvements of the global template with global process owners

• Review and approve design, configuration and functional specification documents

• If required, support in the design of test cases

The stream Lead-to-Cash (L2C) covers esp. the following process areas:

• Customer order managementincl. sales order creation and (e-)invoicing, pricing, (rental) contracting, consignment

• Intercompany sales incl. clearing center involvement, available to promise check and variant configuration

• Accounts receivables management incl. cash collection, digital payments, dunning, dispute and collections management

• Sales-related reports regarding e.g., sales volumes

• Integration with sales-related processes & systems e.g. RAR, sales tax, CRM, Webshop interfaces

Qualification & Requirements

• 5+ years of relevant professional experience related to business process management

• Excellent knowledge of end-to-end business processes for at least one process domain (e.g., Lead-to-Cash, …)

• Proven methodological know-how of local fit-gap analyses and process design

• Solid assertiveness in defending the global template

• Strong decision-making acumen and ability to reach consensus/compromises on process designs among different stakeholders

• Experience with SAP R/3 and SAP S/4HANA as well as relevant third-party business systems is a plus

• Excellent conceptual, analytical and communication skills

• Fluent in English, both written and spoken

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Supplemental Life Insurance
• Accidental Death & Dismemberment Insurance
• Other Perks and Benefits…