Senior Manager

Key Responsibilities

• This role will be responsible for delivering on the strategy and vision of the Digital & Process Excellence (DPX) function of Finance GBS.
• Drives complex projects, large scale tool implementation, and process improvement initiatives as part of the larger DPX agenda.
• Works closely with senior management to execute on the strategy, prioritize projects, and remove impediments in implementation.
• Proactively identifies opportunities for improvements, establishes business case, scopes project, creates project plans, and drives stakeholder engagements.
• Contribute to development of the strategy, working model, governance, and review mechanisms of the DPX team.
• Contributes to the development of a continuous improvement culture exploring value add through RPA and Intelligent Automation opportunities.
• This role will help drive continuous improvement projects and handle change management across departments to deliver optimum level of performance and development in specific Finance GBS processes.
• Manage the hiring, staffing, and maintaining of a diverse and engaged workforce. Manages program service delivery budget, service level, location and resources.
• Develop and maintain direct customer and broader service delivery relationships.
• Implement delivery management process improvements. Target opportunities for growth within the stakeholder environment.
• Work with Finance GBS departments to identify improvement opportunities to deliver sustainable business results. Process documentation, standardization, and exception management process across FLGS.
• Develop systems to track the efficiency gain through various improvement projects.

Qualification & Requirements

• Relevant academic background at minimum master’s level within Business or Finance.
• Minimum 15 years of experience working within Finance off shoring centres.
• Working experience of 8-10 years in Transformation, Continuous Improvement, Digital / Automation roles.
• Experience in Project Management, Agile / Scrum methodologies.
• Knowledge of the Financial Accounting processes.
• Strong project management, including strong change management skills and people, performance management skills.
• Experience working with European stakeholders is preferred.
• Can operate on strategic, tactic and operational level, preferably strong skills on service culture and delivery, process standardization and optimization.
• Certified LEAN / Six Sigma Blackbelt experience.

Benefits

No information available.