Senior IT Contract and Commercial Manager

Key Responsibilities

The Senior IT Contract and Commercial Manager will be expected to lead and own supplier relationships on material and/or high value supply arrangements, whilst ensuring a high-performance Governance Framework is in place that aligns to the contractual obligations, business strategies and drives continuous improvement opportunities to optimise contract value and/or improve IT Services. On a day-to-day basis, our new Manager will work closely with business colleagues and procurement as a subject matter expert to create fit-for-purpose contracts, manage contract and commercial risk and support disputes, breaches and exits, while utilising appropriate processes, systems, controls and governance mechanisms to ensure both Aviva and supplier adherence to contract obligations.

This role will also include applying appropriate leadership, contract, commercial, and relationship management skills, tools and techniques that maximise the commercial value from Aviva’s material and/or high value suppliers for run and major change services, ensuring 100% compliance with the Supplier Framework and Group Standards.

Qualification & Requirements

• A proven track record in leading strategic supplier and contract management, including complex negotiation, dispute management and contract changes
• IT Supplier Relationship management with end-to-end oversight of strategic supply including informing and managing relationship strategies; developing and managing complex IT agreements
• Strong experience in leading commercial relationships at a senior level
• Senior stakeholder management and highly effective communicator with the ability to influence at all levels
• Working in a complex and multi-source environment

Benefits

• Salary around £65,000 (national), £75,000 (London) – depending on location, skills, experience, and qualifications
• Bonus opportunity – 12% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools