Senior Director, Shared Services CoE

Key Responsibilities

Strategic Alignment & Governance:

• Translate corporate strategy into procurement and supply chain Shared Services priorities.
• Establish governance frameworks, vendor SLAs, and compliance mechanisms.
• Identify gaps in procurement efficiency and implement corrective actions.

Operational Efficiency & Service Excellence:

• Standardize sourcing, tendering, and contract lifecycle management.
• Lead adoption of digital procurement platforms and automated workflows.
• Embed vendor performance monitoring and continuous improvement practices.

Transformation & Change Enablement:

• Support organizational rightsizing through procurement efficiency and cost optimization.
• Drive local content programs and value engineering initiatives.
• Partner with delivery teams to ensure procurement supports project milestones.

Analytics, Reporting & Insights:

• Develop procurement dashboards for cost savings, vendor performance, and local content KPIs.
• Consolidate commercial reporting for executive dashboards.
• Provide insights on procurement resilience and supply-side risks.

Innovation & Capability Building:

• Build innovation pipeline for commercial intelligence and vendor partnerships.
• Drive capability development across procurement teams.
• Create communities of practice for contract management and supply chain resilience.

Reporting Relationships:

Reports To: Group Chief Shared Services Officer (GCSSO)

Key Interfaces: Commercial, HR, IT & Digital, Strategy & Corporate Affairs, Finance, GRC

Key Deliverables:

• Procurement & Supply Chain Operating Model and governance framework.
• Procurement KPI dashboard (cost savings, vendor performance, local content).
• Transformation roadmap for procurement digitization and vendor governance.
• Repository of commercial templates, standards, and best practices.
• Innovation pipeline for supply chain resilience and commercial excellence.

Qualification & Requirements

Qualifications

• Bachelor’s in Business Administration, Supply Chain, Engineering, or related field (Master’s preferred).
• 15+ years in Procurement/Commercial, preferably with Shared Services transformation experience.
• Proven ability in contract management, vendor governance, and supply chain optimization.

Competencies

• Strategic Thinking & Execution
• Procurement & Supply Chain Expertise
• Service Excellence Mindset
• Commercial Risk & Governance
• Change Enablement
• Stakeholder Influence

Benefits

No information available.