SENIOR DIRECTOR, SHARED SERVICES – Across the province of Quebec
BDC
Americas, Canada, Montreal
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
Rank
Senior Director
Responsibility
Head of SS/GBS
Scope
Regional
Workplace
Hybrid
Functions
Customer Service
Finance
Reports to
Level
0
Travel Max:
0%
Posting Date
03-21-2025
Description
The Senior Director, Shared Services is responsible for conducting due diligence activities for loan applications, amendments, and annual reviews. This person analyzes and recommends high-quality service requests and supports the Business Development team in developing effective solutions to satisfy client requests while adhering to the Bank’s policies and guidelines.
Key Responsibilities
- Write high-quality loan applications by analyzing and conducting quality due diligence.
- Authorize, decline or recommend service requests within established parameters and ensure a high level of analysis and due diligence for loan modifications, disbursements and annual reviews.
- Evaluate requests and provide proactive solutions to restructure agreements, mitigate risks and minimize losses in collaboration with the credit department, business centers and other internal colleagues.
- Maintain relationships with business center staff, colleagues and internal partners to foster teamwork, the pursuit of common goals and consistent application of policies.
- Stay informed of changes to policies, procedures and economic trends that could impact the BDC.
- Follow up on outstanding file items in accordance with BDC audit policies, procedures and guidelines, ensuring that forms and information are accurate and complete, that conditions are met and that signatures are obtained.
- During the annual client review, ensure portfolio profitability by monitoring client lending activities, identifying new business opportunities (financing and/or consulting) and acting to retain existing clients.
- Take steps to address potential risk situations such as arrears, risk deterioration and material adverse changes in financial results.
- Train, guide and share expertise with team members.
Qualification & Requirements
- Bachelor’s degree in commerce, business administration or accounting
- 3 or more years of relevant experience
- Have good credit judgment and business acumen
- Ability to provide high quality customer service
- In-depth knowledge of banking products, services, policies, processes and procedures
- Ability to adapt to a constantly changing environment
- Good time management and prioritization skills to manage multiple files and meet critical deadlines
- Bilingualism is required: fluency in spoken and written French, as well as spoken English.
- The candidate can work from anywhere in the province of Quebec
Benefits
- Flexible and competitive benefits, including a staff savings plan where BDC matches your voluntary contributions, a defined benefit pension plan, and a $750 wellness and health care spending account, to name a few
- In addition to paid vacation each year, five personal days, sick days as needed, and our offices are closed from December 25th to January 1st
- A hybrid work model that truly allows for work-life balance
- Opportunities for learning, training and development, and much more…
Company Profile
BDC
Industry
Banking
Revenue
$1.4B
Employees
4,732
Fortune 500 Rank
NA
Global 500 Rank
NA
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
