Senior Director, People Shared Operations and Infrastructure

Senior Director, People Shared Operations and Infrastructure
Vinted

Europe, Netherlands, Amsterdam

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Salary

$93,315 - $134,175 Per Year

Rank

Senior Director

Responsibility

Functional Tower Lead

Scope

Regional

Workplace

Hybrid

Functions

HR

IT

Reports to

VP of People

Level

N-2

Travel Max:

0%

Posting Date

05-28-2025

Description

We are currently looking for a Senior Director of People Shared Operations & Infrastructure to join our team. Reporting to the VP of People, you will assume leadership of the infrastructural foundations of the People function, ensuring we provide top-tier service to our employee-customers through state-of-the-art tech and human interaction focusing on moments that truly matter.

Senior Director, People Shared Operations and Infrastructure

Key Responsibilities

  • Develop and execute a comprehensive strategy for People Shared Operations & Infrastructure that aligns with Vinted’s overall business objectives and People strategy. Drive continuous improvement and innovation across all areas of responsibility.
  • Lead and scale the Shared Services Unit, ensuring the delivery of exceptional employee support throughout the employee lifecycle, from onboarding to offboarding. Foster a culture of proactive problem-solving and continuous process optimization through automation and effective tooling.
  • Drive the strategy, implementation, maintenance, and optimization of Vinted’s people technology infrastructure, with a focus on Workday. Drive automation of routine tasks and manual processes to enhance efficiency and data accuracy, enabling the People team to focus on strategic initiatives.
  • Oversee a holistic Workplace Experience strategy encompassing real estate, facilities, and operations to create productive and engaging work environments for all employees, whether in office or remote.
  • Build, lead, and mentor a high-performing team of professionals across People Operations, People Tech, Real Estate and Workplace Experience.
  • Partner effectively with key stakeholders across the People team (Talent Acquisition, Business Partners, Strategy & Planning, etc.), IT, Finance, and other departments to ensure seamless integration and delivery of services. We work in a non-siloed environment with strong collaboration across all People disciplines.
  • Establish and monitor key performance indicators to track the effectiveness and efficiency of People Shared Operations & Infrastructure. Ensure compliance with relevant regulations and internal policies.
  • Serve as a key member of the People Leadership Team, contributing to the overall departmental strategy, decision-making, and fostering a cohesive and collaborative People function.

Qualification & Requirements

  • A clear, purpose-driven value set and a great match for Vinted’s culture
  • Excellent strategic thinking and problem-solving skills, with the ability to translate business needs into actionable plans
  • Significant experience (typically 10+ years) in responsible leadership roles within People Operations, HR Technology, or related functions, with a proven track record of building and scaling shared services and technology infrastructure in large, international tech companies
  • Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field. A Master’s degree is a plus
  • Strong understanding of HR processes and best practices across the employee lifecycle
  • Deep expertise in HR technology platforms, familiarity with Workday advantageous
  • Strong collaboration and stakeholder management skills, with the ability to build effective working relationships across all levels of the organization
  • Experience hiring & leading teams of 10+ people and a well-honed, authentic, empathetic and effective leadership style; have led managers of managers
  • A high level of fluency in English (written and spoken)
  • Proven ability to drive operational excellence, process improvement, and automation initiatives
  • Experience setting up a shared service centre would be incredible but as a minimum you should have partnered with people in that department and understand how they operate
  • Having led Workplace experience or office management teams is a plus
  • Experience in a fast-paced, high-growth environment is highly desirable

Benefits

  • The opportunity to benefit from our share options programme
  • 25 days of paid annual leave
  • Newest MacBook models
  • Mental and emotional health support through the Mindletic app
  • Frequent team-building events
  • Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
  • A daily lunch allowance
  • ClassPass (Gym Membership subsidy)
  • A personal monthly budget for shopping on Vinted
  • Pension plan with total contribution of 12%, 8% by the Company and 4% by employee
  • An NS mobility card
  • The opportunity to spend up to 90 days per year – 21 of which can be spent working outside of the EU – on workation
  • A dog-friendly office

Company Profile

Vinted
Industry

Software Development

Revenue

$678.1M

Employees

2,100

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile