Senior Director of Product, Shared Services

Key Responsibilities

• Company Values: Demonstrate the Company’s Core and Growth Values in the performance of all job functions. (Honesty & Integrity, Passion, Drive & Discipline, Continuous Improvement, Dirty Fingernail, Growth-Focused, Customer Centric, Boundaryless, and A Culture of Leadership)
• Product Strategy: Develop and execute comprehensive strategies that align with business goals and customer needs. This includes working with stakeholders to define product vision, setting OKRs, and creating roadmaps to achieve them.
• Product Development: Work closely with business stakeholders and engineering teams to develop product requirements. Make critical decisions and tradeoffs to ensure that product development is on track and meets the defined specifications and quality standards.
• Feature Prioritization: Prioritize features and initiatives based on business and technology objectives, customer feedback, and business value. Continuously reassess and adjust feature priorities based on changing market conditions, customer feedback, and business needs.
• Roadmap Planning: Create and maintain detailed product roadmaps. Communicate these roadmaps to stakeholders and ensure alignment across the organization.
• Cross-Functional Collaboration: Work closely with Human Resources, Finance, Legal, and other key business functions to ensure seamless product integration and execution. This includes coordinating product launches, creating go-live strategies, and ensuring alignment across departments.
• Customer Focused: Work closely with support teams to understand common issues and areas for improvement and use this information to drive product enhancements and reduce customer pain points.
• Data Analysis: Utilize data analytics to develop strategies, identify trends, and measure ROI and product performance.
• Team Management: Lead and mentor a team of direct reports, fostering a high-performance, collaborative culture
• Agile Methodology: Support and advocate for Agile methodologies to manage product development. This includes leading and participating in sprint ceremonies to ensure efficiency and alignment.
• Thought leadership: Bring expertise in the industry and functional area to drive innovation and efficiency. Understand and influence the applications and systems supporting the product.
• Executive Reporting: Deliver regular product updates, including monthly reviews for executive stakeholders. Manage the team through all business processes such as budget reviews, annual planning, strategy offsites, etc.

Qualification & Requirements

Education:

• Bachelor’s degree in business administration or a related field. MBA is a plus.

Experience:

• 15+ years of experience in B2B product management, preferably in enterprise software engineering and deep understanding of business operations in relevant functional areas.

Knowledge, Skills and Abilities:

• Deep understanding of legal, financial, and HR compliance requirements and trends in technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proven ability to translate business objectives into a structured product strategy
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
• Proficiency in product management tools (e.g., JIRA, Trello, Aha!) and methodologies (e.g., Agile, Scrum).
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Strong leadership skills, with the ability to inspire and motivate teams.

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance