Senior Director of Operations

Key Responsibilities

Strategic Leadership

• In collaboration with the Chief People and Operations Officer (CPOO), develop and implement a comprehensive shared services strategy aligned to the organization’s vision, priorities, and growth plans.
• Establish clear performance goals and service-level expectations for all operational functions.
• Serve as a key thought partner to the CEO, CPOO, and school leaders on long-term operational planning, sustainability, and risk management.
  Foster a culture of excellence, accountability, and continuous improvement across all support functions.
• Leverage data and performance metrics to inform decisions, evaluate outcomes, and drive continuous improvement across all operational areas.

Functional Oversight

• Finance: Collaborate with the Chief People and Operations Officer to oversee and support the work of the external finance vendor, ensuring accurate budgeting, financial reporting, compliance, and audits. Coordinate effectively between internal stakeholders and external partners to maintain transparency, accountability, and sound financial management practices.
• Information Technology: Ensure reliable, secure, and scalable systems that support both instructional and operational needs across all sites. Oversee and support technology vendors and/or contractors to ensure effective implementation, timely issue resolution, and alignment with organizational priorities.
• Facilities & Security: Supervise facility maintenance, capital projects, safety protocols, and vendor and contractor relationships to ensure safe, efficient, and compliant learning environments. Monitor performance and service quality to ensure strong partnership and cost-effectiveness.
• School Wellness & Nursing: Ensure compliance with health regulations and the effective coordination of school health services that support student well-being.
• School Food & Nutrition: Oversee high-quality, compliant meal services that meet federal and state requirements and promote student health.
• Operational Excellence: Identify opportunities to streamline systems, implement best practices, and leverage technology for efficiency and data-driven decision-making.

Team & Stakeholder Management

• Manage a small, high-performing internal team while fostering strong collaboration and shared accountability across departments.
• Lead and oversee relationships with key vendors, contractors, and service providers, ensuring high-quality performance, responsiveness, and alignment with organizational goals.
• Partner closely with school leaders and central office staff to ensure shared services are efficient, customer-focused, and meet school needs.
• Establish clear communication channels and feedback loops between internal stakeholders and external partners to ensure coordination, transparency, and continuous improvement.
• Model collaborative leadership, professional integrity, and a commitment to operational excellence in all interactions.

Other duties as assigned

• To meet the evolving needs of Brooklyn LAB School and its students.

Qualification & Requirements

COVID-19 VACCINATION POLICY

To prioritize our school community’s well-being, health, and safety, Brooklyn Laboratory Charter School will require all staff members to have completed their full COVID-19 vaccination. In compliance with federal and state laws, we will be offering exemptions to employees who, for medical or strongly held religious reasons, cannot be vaccinated.

Benefits

In addition to competitive salaries, LAB benefits package includes the following below. See benefits here.

• 80% cost share of health, dental, and vision plans
• Short & long-term disability for eligible employees
• Free life insurance benefit of salary (up to a maximum of $100,000)
• Premium gym membership discount to LIFETIME GYM nationwide
• Pre-tax commuter and parking benefits
• 100% matching contribution up to 6% to a LAB 403(b) retirement plan
• An individual professional development allowance per school year