Senior Director, IT Strategy and Ecommerce

Key Responsibilities

• Guide and empower the Ecommerce team to deliver customer-first, performant, scalable, secure and first-to-market experiences.
• Lead and implement agile product development methodologies and UI/UX best practices; foster an iterative approach to building new products and features.
• Lead and collaborate with marketing, retail, operations, supply chain, data analytics, infrastructure, technology and other stakeholders to ensure new features/development are driven by insights and data – driving increased engagement, revenue, and/or optimization.
• Ensure adherence to security, privacy, and regulatory and compliance requirements across all ecommerce and assigned platforms.
• Set standards and frameworks to define, track, and communicate/report KPIs and success metrics.
• Lead the creation, prioritization and execution of strategic and technology roadmaps for Ecommerce and other assigned platforms, ensuring alignment with organizational strategy and market opportunities.
• Serve as the IT strategic lead for assigned initiatives that span across IT departments ensuring cohesive alignment with enterprise objectives.
• Lead the creation, prioritization, and execution of strategic and technology roadmaps (with a focus on Ecommerce) to ensure cohesive alignment with organizational strategy, enterprise objectives, and market opportunities.
• Monitor and report upon industry trends, competitive benchmarks, and emerging technologies to inform division strategic direction and innovation opportunities.
• Partner with IT PMO, Delivery and IT Finance to lead strategic planning cycles including big room planning, annual budgeting, program intake, prioritization, resourcing and cross-functional alignment.
• Manage contracts, budgets, vendor relationships, and resource allocation to support domain goals.
• Identify and implement opportunities for process optimization and operational efficiency.
• Other duties as assigned.

Qualification & Requirements

Minimum

• Bachelor’s degree in Business, Computer Science, Marketing, Information Technology, or a related field.
• 15–20 years of experience in technology leadership, with a strong background in product management, web and mobile product development, and cross-functional team management.
• Proven track record of leading strategic planning and performance management in a matrixed organization.
• Strong business acumen and ability to translate complex technical ecosystems into actionable strategies.
• Experience in driving transformation and leading large-scale technical solutions.
• Exceptional leadership, presentation and communication skills, with a track record of stakeholder management (c-suite) and team development.
• Expertise in Agile product development frameworks and tools (e.g., Jira, Azure DevOps, Confluence).
• Proven success launching and managing enterprise-scale digital products and platforms.
• Familiarity with web and mobile product architecture, best practices, and standards.
• Ability to thrive in fast-paced, dynamic environments with a focus on delivering measurable results.
• Resilient, curious, and passionate about driving innovation and team success.
• Comfortable navigating ambiguity and driving clarity in complex environments.

Preferred

• Advanced data analytics skills to inform strategy and user experience improvements.
• Experience in highly regulated industries (e.g., cannabis, pharma, financial services).

Work Hours

• Full-time with flexible hours depending on business needs.
• Must be available to work occasional evenings, weekends for deployments and holidays.
• Ability to travel.

Benefits

No information available.