Senior Director, Financial Business Services

Key Responsibilities

• Provide overall leadership to the Finance Business Services (FBS) organization, overseeing Accounts Payable, Accounts Receivable, Credit, Pricing Administration, T&E, and related shared services functions while driving operational excellence, service quality, and strong internal controls.
• Lead the global outsourcing (BPO) strategy for AP, AR, Credit, and related processes, ensuring strong partnership, service delivery, and alignment with global FBS initiatives.
  • Continue the multi-year transformation of the company’s order-to-cash and procure-to-pay processes, targeting best‑in‑class benchmarks, end‑to‑end visibility, and improved customer (internal and external) and vendor experiences.
  • Drive process harmonization, standardization, and technology enablement by aligning internal teams and the BPO partner on both the order-to-cash and procure-to-pay processes to enhance efficiency, accuracy, and scalability.
  • Serve as the senior escalation point for all FBS functions, driving accountability with the offshore partner to ensure timely issue resolution, consistent service delivery, and adherence to performance and control expectations.
• Lead and develop the Finance Business Excellence (FBE) team, embedding a Lean mindset across the entire Controllership organization in building a culture of continuous improvement and waste elimination.
  • Ensure the FBE team drives critical CAO‑sponsored projects and transformation initiatives, delivering against department priorities, improving process outcomes, and strengthening governance and control structures.
• Serve as a strategic partner to Accounting, Finance, Sales, IT, and cross-functional leaders, ensuring timely communication of issues, enabling rapid decision-making, and support business priorities.
• Maintain a strong internal control environment through clear policies, documented procedures, and ongoing monitoring to ensure SOX compliance.
• Continuously evaluate opportunities to expand our offshore partner’s scope of services by assessing feasibility, value creation, cost optimization, risk, and control implications; provide recommendations and build business cases for transitioning additional processes to the BPO model.
• Establish KPIs for critical functions, set out clear goals for team at the beginning of the year, and measure the team’s performance against the KPIs.

Qualification & Requirements

Required

• Bachelor’s degree in Accounting; a Master’s degree in Business Administration is preferred.
• CPA or comparable non-U.S. certification is required.
• 10-15 years of related Business, Accounting, and Finance experience. 15+ years of experience preferred.
• 8+ years of management/people leadership experience required.
• ERP system experience required.
  • Proven knowledge of U.S. Generally Accepted Accounting Principles, along with demonstrated ability to analyze financial information and provide solutions to issues.
  • Demonstrated experience in leading process re-engineering, program management and technology implementation.

Preferred

• Experience with non-U.S. statutory accounting and/or International Financial Reporting Standards is preferred.

Benefits

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.