SENIOR DIRECTOR, ENTERPRISE IMAGING
NYC Department of Social Services
United States, New York, Manhattan
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Salary
$66,067 - $147,000 Per Year
Rank
Senior Director
Responsibility
Process Roles
Scope
Regional
Workplace
100% in office
Functions
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
11-20-2024
Description
Under the umbrella of ITS Enterprise Shared Services (ESS), Enterprise Imaging is responsible for the centralized, electronic document/records management systems at DSS. The division addresses all new imaging initiatives, workflow management systems, additions/modifications to current initiatives, and post-implementation support. Enterprise Imaging is responsible for new development initiatives as well as change requests for systems supporting the agency-wide use of scanning, uploading, committal, retrieval, viewing, sharing, printing, mailing, electronic document/content management, and digital forms. Further, the division is responsible for the customization and updates to existing production systems based on program areas’ continuous needs as well as mayoral and legal mandates.
Key Responsibilities
- Communicate and coordinate with DSS’ various programs areas and senior management to achieve agency objectives. Develop systems and draft long-term business strategies based on business needs. Work with program areas to prioritize major initiatives and project efforts to fulfill these objectives.
- Manage the division’s activities related to the design, development, and delivery of software solutions. Work with ITS directors and technical leads to implement agile work plans, evaluate the work performance of the units, establish control for the measurement of system development activities, and provide the status of assigned projects to stakeholders.
- Lead the modernization of the Imaging application portfolio in close collaboration with the agency’s oversight functions and multiple vendors. Lead the evolution of the enterprise imaging strategy, develop roadmaps and budgets, and manage milestones and finances. Coordinate and upgrade existing applications in regard to new, cutting-edge information technology that will improve agency productivity by eliminating labor intensive processes and streamlining existing information systems.
- Meet regularly with program executives to review the status of projects and discuss project strategies and issues.
- Manage the unit’s staff, consultants, and work to ensure individual operations are within budget.
Qualification & Requirements
- A master’s degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or
- A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in “1” above; or
- A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in “1” above; or
- A satisfactory combination of education and experience equivalent to “1”, “2” or “3” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in “1” above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in “1” above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in “1” above.
Preferred Skills
- Prior experience with electronic content document/records management systems, computer software, hardware, and telecommunications technologies. Deep knowledge of the application development and deployment life cycle. – Ability to manage, direct, and coordinate an office of IT professionals engaged in the development and maintenance of complex systems prioritize projects to maximize the utilization of resources. – Extensive experience in leading and managing multiple application development teams engaged in software development. – Excellent written and verbal communication skills and the ability to work well with technologists, Program representatives, end users, and external partners. – Excellent administrative, management, strategic, and operational planning skills with detailed follow through, to monitor and report on the status of development and to resolve issues. – Strong leadership, teamwork, and decision-making skills. Self-starter, “can-do” attitude critical thinker with analytical and problem-solving skills. – Track record for thinking about more than technology issues, and for integrating technical considerations with business and information aspects for complete solutions.
Benefits
- Insurance, Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Other Perks and Benefits…
Company Profile
NYC Department of Social Services
Industry
Government Administration
Revenue
$35M
Employees
3,636
Fortune 500 Rank
NA
Global 500 Rank
NA
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