Senior Director, Corporate Payroll Operations

Key Responsibilities

• Lead Payroll Shared Services Corporate Payroll Operations, ensuring the successful and timely processing of payroll for weekly and bi-weekly freelance and non-union employees in accordance with company policy and federal and state regulations
• Standardize and optimize processes/procedures to create optimal efficiency
• Establish relations and partner strategically with Finance, IT, HR, and operational departments on ongoing business requirements
• Take charge of escalations, directing the payroll team and guiding other departments in corrective actions. Implement workable and scalable solutions to business issues/problems. Impart lessons learned afterwards to prevent future issues
• Lead a team with diverse and varying levels of experience and provide coaching and learning opportunities, leaning into each team member’s strengths while continuing to develop and prepare team members for the next level
• Foster a culture of accountability, responsiveness, and continuous improvement
• Identify and mitigate potential payroll-related risks and implement controls to prevent errors, fraud, or compliance violations
• Coordinate payroll processing for inpats and expats with Payroll Tax leadership
• Effectively manage the delivery of excellent customer service; anticipate issues and proactively develop solutions. Use metrics to benchmark performance and improve service delivery
• Develop and maintain Standard Operating Procedures (SOPs) and flowcharts for all corporate payroll processes to ensure a complete, accurate, and up-to-date depiction of processes
• Maintain awareness of the latest federal, state, and local payroll legislation impacting the business and coordinate with the appropriate internal and external parties to ensure compliance
• Draft and maintain open and effective communications to employees and business partners regarding new payroll developments
• Ensure strict adherence to established internal controls and SOX compliance procedures
• Occasional travel required between the two head office locations (New York City and Los Angeles)

Qualification & Requirements

What You Will Need

• 10+ years of relevant experience leading Payroll and related processes for a large volume of employees (including a remote workforce) in a complex and rapidly changing multi-state, multi-entity organization
• Experience using software, including but not limited to PowerPoint, Word, Excel, and Smartsheet
• Demonstrated ability in building and managing highly collaborative and effective teams supporting multiple companies/business units, with a commitment to a culture of collaboration, performance, transparency, and integrity
• Outstanding people skills with proven experience in cultivating cross-collaborative working relationships across an organization, and the ability to influence at all levels
• Proven track record of bringing teams together to develop and deliver a consistent, effective, and efficient delivery of services to internal and external stakeholders
• Expert knowledge of FLSA, federal, state, and local wage and hour and tax regulations, with an emphasis on New York and California
• Comfortable stepping into complex or escalated situations with confidence
• Demonstrated experience with transformational change initiatives, including working across and with various operational areas.
• Strategic thinking and problem-solving abilities to drive process improvements and optimize payroll operations.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

NICE TO HAVE BUT NOT A DEALBREAKER

• Certified Payroll Professional (CPP) designation
• Experience with cloud-based (SaaS) Payroll applications is required. Specific experience with Workday

Benefits

No information available.