Senior Assistant Manager, HR Group Shared Services
National University Health System
APAC/Oceania, Singapore
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
HR
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
12-26-2024
Description
Spanning three acute hospitals, two community hospitals, three national centres, seven polyclinics, three family medicine clinics, and three health science institutions, our unique and comprehensive ecosystem anchors NUHS as a leading academic health system in Singapore – driven by research and education.
Key Responsibilities
- Oversee the HR Payment and Claims Team in ensuring the timely and accurate processing of HR transaction services for all the institutions and departments in NUHS. (e.g. Manpower Billing, Honorarium, Payment Processing, and Medical Claims related matters, etc.)
- Ensure the team’s Service Level Agreement (SLA) and Key Performance indicators (KPIs) are consistently met and work are delivered in line with NUHS policies and relevant Legislation requirement.
- Analyse and review work processes to improve efficiency and overall performance of the team.
- Mentor/coach team supervisors and team members for personal development and cross-team collaboration.
- Manage and drive system improvement projects across HR Group Shared Services (GSS).
- Participate in assigned taskforce to promote HR GSS values in Quality, Service and Efficiency.
Qualification & Requirements
- Minimum 6 years of HR operations experience with preferably at least 3 years in people management role.
- Competent in HR system (SAP SuccessFactors), MS Office (Excel & Word) and knowledge in RPA will be preferred.
- Project management experience.
- Analytical and strong problem-solving abilities.
- High level of initiative and able to manage team and drive performance independently.
- Good team player and able to thrive in a fast-paced environment.
Benefits
- Family & Parenting
- Financial & Retirement
- Insurance, Health & Wellness
- Other Perks & Discounts…
Company Profile
National University Health System
Industry
Hospitals and Healthcare
Revenue
$228.2M
Employees
5,930
Fortune 500 Rank
NA
Global 500 Rank
NA
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