Sales Leader – Shared Services

Key Responsibilities

• Build and Lead the Shared Sales Services Function
• Establish and manage a centralized sales support team serving multiple SSH product lines.
• Define processes for inside sales, lead qualification, proposal support, CRM management, and sales analytics.
• Build a high-performance team including SDRs, sales coordinators, and proposal specialists.
• Sales Enablement
• Develop sales playbooks, pitch decks, and standardized proposal templates.
• Support sales teams with product positioning, value propositions, and commercial documentation.
• Ensure consistent messaging and positioning across global markets.
• Lead Generation & Inside Sales
• Drive structured outbound campaigns targeting ship owners, operators, shipyards, and maritime service providers.
• Oversee lead qualification, pipeline development, and handover to field sales teams.
• Work closely with marketing on digital campaigns and inbound leads.
• Proposal & Commercial Management
• Lead preparation of technical and commercial proposals, tenders, and RFP responses.
• Coordinate with product, engineering, and finance teams for pricing and solution architecture.
• Ensure fast turnaround and high-quality submissions.
• Sales Operations & CRM Discipline
• Own CRM processes, data quality, and pipeline visibility.
• Track sales performance, funnel metrics, and conversion rates.
• Provide insights and reporting to leadership on sales effectiveness.
• Global Sales Support
• Provide structured support to regional sales teams across India, APAC, Middle East, and Europe.
• Improve coordination between product teams, sales teams, and customer success.
• Process & Scale
• Build scalable systems and processes suitable for a Series A-D style scaling company.
• Introduce automation tools and AI-driven sales support where applicable.

Qualification & Requirements

Qualifications

• 10-15 years of experience in B2B technology or industrial solution sales.
• Proven experience in sales operations, inside sales leadership, or shared services sales environments.
• Experience building and scaling sales support or commercial operations teams.
• Strong expertise in CRM platforms (Salesforce/HubSpot or similar).
• Experience in maritime, industrial IoT, SaaS, or deep-tech sectors is a strong advantage.
• Excellent communication, proposal writing, and stakeholder management skills.

Preferred Experience

• Exposure to maritime technology, ship operations, or shipping industry customers.
• Experience working in startup or scale-up environments (Series A-D).
• Experience managing global sales support teams.

Key Success Metrics

• Pipeline generated through inside sales
• Proposal turnaround time
• Lead-to-opportunity conversion rates
• CRM adoption and pipeline visibility
• Sales productivity improvement

Benefits

• Opportunity to shape the sales backbone of a fast-scaling maritime technology company.
• Work on cutting-edge products including AI vision systems, IoT monitoring, and maritime digital platforms.
• Collaborate with global maritime customers and industry leaders.
• High ownership role with direct impact on company growth.