Process Lead

Process Lead
Canon

APAC/Oceania, Philippines, Taguig

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Salary

Rank

Senior Manager

Responsibility

Process Roles

Scope

Regional

Workplace

100% in office

Functions

IT

Reports to
Level

N-3

Travel Max:

0%

Posting Date

08-19-2025

Description

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

Process Lead

Key Responsibilities

  • Monitor sales and keep targeted inventory
  • Update PSS accurately and timely
  • Forecasting based on sales history, stock situation, competitors moves and pricing
  • Submission of periodic Sales plan for Canon Inc and CEBM according to budget.
  • Manage purchase plan and track Sales performance against forecast and make appropriate adjustment if necessary to Canon Inc.
  • Review CNZ sales forecast and inventory and allocate sufficient stock.
  • Communicate with Warehouse on promotional packing activities and provide updates to Sales and Marketing teams
  • Provide the shipping schedules and SOH to the Sales and Marketing teams
  • Prepare Daily Sales Reports
  • Raise Purchase order to 3rd party supplier and other Canon sales companies
  • Coordinate with DHL/New Horizons for local kitting and process production order
  • Monitor inventory of kitting box and place an order.
  • Process purchase order in Ariba for kitting and kitting box payment.
  • Monitor CA slow moving stock and make a recommendation to sales and marketing
  • Liaise delivery priority to logistic coordinator.
  • Liaise with logistic coordinator, marketing, sales, order admin, service and support when product issue occurs
  • Assist Assistance Managers and Product Planning Manager when required

Financial/Commercial

  • Maintain targeted inventory by adjusting supply plan

Customer

  • Build and maintain strong relationships with Product Planning and Marketing teams in Canon Australia and Canon New Zealand
  • Answer written and personal enquiries from internal and external customers in a prompt and courteous manner.

Process

  • Ensure effective and timely communication with management team and within the Business
  • Ensure daily activities are in line with Quality Assurance procedures
  • Ensure that all procedures are completed in an accurate and timely manner

People

  • Ensure effective and timely communication within the Business
  • Encourage and develop team environment
  • Motivate the others to grow, achieve and learn Build and maintain strong relationships across the business Driving the team to meet the SLAs

Qualification & Requirements

  • Minimum of 2 -3 years relevant professional experience
  • Tertiary qualifications in Inventory Control and Supply Chain Management
  • Strong data management and maintenance skills
  • Ability to interpret data and make appropriate forecast/purchasing volume decisions to meet defined supply rate targets
  • Experience in Inventory management and product planning
  • Excellent verbal communication and written communication skills
  • High level of accuracy and attention to detail
  • Advanced computer skills, particularly Microsoft Word, Excel, Access
  • Outstanding time management and prioritization skills

Benefits

  • Insurance Benefits
  • Retirement Benefits
  • Vacation Policy
  • Other Perks and Benefits…

Company Profile

Canon
Industry

Information Technology & Services

Retail

Revenue

$30.52B

Employees

184,034

Fortune 500 Rank

NA

Global 500 Rank

#444

View Company Profile