Payments Operations Business Manager

Key Responsibilities

• Manage and develop a team of managers and individual contributors while ensuring successful planning, integration, and measurement of operations with moderate to high complexity and visibility to senior management
• Payment Operations executive support with responsibility for management routines, administrative support, periodic submission to multiple committees and oversight routines to ensure oversight of strategic goals.
• Prepare materials for executive reviews with focus on measurements, data insights and storytelling by consolidating inputs from multiple groups into one consistent deliverable for Payments Operations
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo’s policies and business line objectives
• Recommend opportunities for process improvement and delivery of effective management support routines, management reporting and metrics
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

Qualification & Requirements

Required Qualifications, US

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management experience

Desired Qualifications:

• Payments Operations experience or other operations business management experience preferred
• Previous experience identifying opportunities and strategies for process improvement and risk control development in order to ensure operational excellence and process efficiency
• Prior experience preparing business reviews and presenting updates to senior leaders, operating committees and steering committees.
• Demonstrated experience managing the allocation of people and financial resources for Business Execution
• Strong leadership, interpersonal and relationship-building skills

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement