P2P Operations Lead

Key Responsibilities

• Lead the procurement operations team, ensuring smooth execution of Tier 1 system admin processes, timely purchase order processing, vendor management, and compliance with internal controls and SLAs.
• Manage the month-end close process for Purchase Order accruals and Accounts Payable, ensuring accurate and timely financial reporting.
• Manage and optimize P2P systems (ZIP, NetSuite, Navan) for day-to-day operations, ensuring seamless procurement and financial operations,
• Oversee the travel & expense program and VIP travel, ensuring compliance, cost-effectiveness, and timely processing of requests, acting as the first point of escalation and delivering exceptional service to employees and executives.
• Generate insightful reports and dashboards in the P2P space that monitor performance, identify trends, and provide actionable insights to support data-driven decision-making aligned with OpenAI’s financial and operational goals.
• Lead efforts to improve operational efficiencies, streamline processes, and implement scalable solutions in the P2P function.
• Ensure adherence to compliance standards, drive reporting initiatives, and oversee audit responses related to procurement and accounts payable.
• Partner with Procurement leadership to align team efforts with broader organizational goals, contributing both operational and strategic insights to support long-term objectives.

Qualification & Requirements

• 7-10+ years of experience in procurement and P2P operations, with a proven track record of managing teams and overseeing day-to-day operations.
• A strong understanding of procurement systems (e.g., ZIP, NetSuite, Navan) and the ability to manage day-to-day operations and problem-solve in ambiguous, dynamic environments.
• Proven experience managing projects with a focus on continuous operational improvements that drive efficiency, scalability, and compliance.
• Strong expertise in using reporting tools to create dashboards, analyze procurement data, and provide actionable insights for decision-making.
• Excellent communication and collaboration skills, with the ability to work with varied cross-functional teams to resolve operational issues and optimize processes.
• A detail-oriented mindset in managing complex issues, ensuring accuracy and consistency across all workstreams.
• The ability to maintain composure and effectiveness in fast-moving environments, while ensuring stability and continuous improvement within the team and processes.

Benefits

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Offers Equity.

In addition to the salary range listed above, total compensation also includes generous equity and benefits.

• Medical, dental, and vision insurance for you and your family
• Mental health and wellness support
• 401(k) plan with 50% matching
• Unlimited time off and 13 company holidays per year
• Paid parental leave (24 weeks) and family-planning support
• Annual learning & development stipend ($1,500 per year)