Order Management and Billing Solutions Manager II

Key Responsibilities

• Coordination of order processing and billing activities for multiple countries
• Supervision and daily task management of Solution and Services Order Management Teams overseeing the following areas:
  • Order Management that covers order acceptance, order processing, setting up order criteria, processing order changes and cancellations
  • Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system
  • Adhering to the procedures in compliance with NCR Voyix policies
  • Reconciliation and reporting that covers monthly verification of order and revenue data, providing corrections and clarifications to reported results
  • Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
  • Providing internal and external audit support as requested

Qualification & Requirements

Basic Qualifications

• Bachelor’s degree in Accounting, Finance, or other related Business discipline, required.
• 7+ years of experience. Minimum of 3-5 years of experience in international shared service type of organization with at least 2 years in a managerial role, preferably within Order to Cash operations.
• Ability to work collaboratively with other team members (Business Representative, Accounting, Tax or Audit Teams) as well as with customer directly
• Strong problem solving and customer service skills
• Ability to communicate well with all involved parties on different level of the process
• Dedication
• Strong sense of accountability
• High sense of urgency
• Must possess a passion for delivering excellent service and problem solving
• Language skills (English)

Preferred Qualifications

• Outsourced exposure or experience strongly preferred
• Global/Multinational experience strongly preferred
• Analytical skills

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Discounts…