Operational Risk Executive Shared Services Operations

Key Responsibilities

• Support Shared Services Operations in addressing regulatory remediation activities, tracking and escalating issues and concerns, and ensure future programs are subject to appropriate risk oversight
• Identify and respond to emerging risk issues in a timely manner and balance the workload across the team for Financial Crimes Operations, Consumer Regulations, and Data Strategy arenas
• Provide vision and set direction for Global Operations risk oversight teams covering aforementioned areas of shared services, to achieve long term strategic objectives that impact organization and management across functions
• Manage the development, implementation, and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess, and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Influence and provide input on policy, framework, and program development for business or enterprise strategy for Financial Crimes Operations (BSA/AML), Consumer Regulations, and Data Strategy arenas
• Maintain a balance between risk mitigation and operational efficiency, and an awareness of the state of operational risk companywide
• Direct execution of major operational risk programs companywide or lines of businesses with significant risk and multiple, complex regulatory environments which fall into the Shared Services Operations space
• Ensure reporting, escalation, and remediation of issues, deficiencies or regulatory matters regarding operational risk to leaders, committees, and appropriate executive management
• Challenge operational risk-related business management decisions, activities, and operating processes for assigned area
• Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics
• Partner closely with Compliance and Strategic and Enterprise Risk Management in providing Risk Oversight of Shared Services
• Develop and guide a culture of talent development to meet business objectives and strategy
• Manage allocation of people and financial resources for this pillar of Operational Risk

Qualification & Requirements

Required Qualifications

• 8+ years of Operational Risk experience or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management experience

Desired Qualifications:

• Expert understanding of enterprise risk management framework including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Expert understanding of Operations; and Shared Services specifically as it relates to one or a combination of Financial Crimes Operations (BSA/AML), Consumer Regulations, and Data Strategy in a global banking environment
• Experience with Regulatory Operations including FDIC 370, SCRA, OREO/DPC, Licensing & Registration, Reg O, Cease and Desist, Dodd Frank 1071, Labor Management Reporting and Disclosures (LMRDA), Legal Entity Identifier (LEI), Notary Affiant Signature Administration (Nasa) and Medallion.
• Data Strategy experience including but not limited to: BSA/AML Data Strategy and Execution, Real Estate Valuation Services, Customer Tax, Translations Services and Information / Records Management
• Ability to effectively manage and build relationships within the Corporate Risk function and with business partners
• Ability to create solutions in a dynamic environment with complex risk and control related environment and articulate sound proposals to key stakeholders to influence and drive timely decision making
• Proven record to develop and mentor team for career development, retention strategy, and goal achievements, including establishing a strategic vision and drive strong outcomes and results
• Highly experienced in building and maintaining relationships with Senior Leaders and ability to establish partnerships between three lines of defenses
• Strong executive presence with the ability to inspire a complex and geographically dispersed organization
• Effective engagement and maintenance of relationships with global regulators by interpreting regulatory trends and expectations
• Demonstrated ability to negotiate challenges or issues and achieve best outcomes for the company
• Demonstrated ability to influence and lead across first and second line of defenses while maintaining close relationships with third line of defenses
• Excellent analytical and problem-solving skills, inquisitive nature and comfort challenging current practices to drive efficiency and standardization

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement