O2C Order to Cash Manager

O2C Order to Cash Manager
Roche

Americas, Costa Rica, San José, Sabana Norte

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Salary

Rank

Senior Manager

Responsibility

Process Roles

Scope

Regional

Workplace

100% in office

Functions

Finance

Reports to

Finance & Accounting Director

Level

N-3

Travel Max:

0%

Posting Date

10-13-2024

Description

The O2C Order to Cash Manager is responsible for overseeing and managing A/R, Credit & Collections and Treasury operations within the assigned affiliate. Collaborating with Business Process Managers and stakeholders, the role focuses on optimizing standardization, simplifying processes, and driving efficiency. Reporting to the Finance & Accounting Director, the position contributes to strategic and operational goals, while fostering collaboration and the cultivation of a people-centric culture that emphasizes empathy, collaboration, and personal development.

O2C Order to Cash Manager

Key Responsibilities

  • Oversee and manage Accounts Receivable and Treasury functions
  • Coordinate and support stringent and timely financial tasks, including
    • Daily bank posting
    • Control interface
    • Manual correction
    • Reconciliation of bank and bank suspense B/S accounts
    • Customer direct debit payment
    • Cash allocation
    • Clearing of AR and bank suspense accounts
    • Posting and reconciling treasury transactions
    • Intercompany reconciliation and reporting
    • Other reporting activities
  • Ensure overall compliance with the agreed Standard Operating Procedures, audit, and ICFR requirements for the assigned cluster
  • Maintain and report Service Level Agreements with all affiliates, reviewing SLAs based on the current Finance operation
  • Foster a working environment that encourages personal development and work stream improvement, while developing staff and leading teams to execute on operational targets
  • Implement process efficiencies for all aspects of operation, leveraging analytics to support recommended changes and continuously improve cluster performance
  • Establish annual objectives/goals with the operation teams to ensure resources are utilized appropriately and Shared Services goals/objectives are accomplished
  • Proactively communicate and collaborate with various business partners and management to anticipate their needs and support the GSS Affiliate Relationship Model

General Responsibilities:

  • Lead and develop the TR & AR team within the cluster, onboard new affiliates in terms of Treasury & AR into the SSC, manage customer satisfaction, and take responsibility for Key Account Management initiatives with a strong partner focus
  • Manage Stakeholder escalations with a sense of urgency

Qualification & Requirements

  • Bachelor’s Degree or equivalent work experience, International Certification in Accounting (preferred)
  • 7+ years of experience in Treasury and Accounts Receivable, with at least 5 years of People Management
  • Solid understanding of accounting processes, including A/R, Credit & Collections, and Treasury
  • Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines.
  • Demonstrated effective written and verbal communication skills with a focus on customer service.
  • Knowledge of Finance Shared Services (AP, AR, etc.) and operational accounting processes and related technology systems (e.g., SAP, BlackLine, etc.) is desired
  • Ability to perform work with limited direction and guidance, determine methods and procedures on new assignments, and demonstrate strong skills around strategy, focus, vision, and being able to deliver a roadmap with a business case
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions, follows through and manages up
  • Language: English & Spanish required, Portuguese and/or French preferred

Benefits

No information available.

Company Profile

Roche
Industry

Biotechnology Research

Revenue

$73.89B

Employees

103,613

Fortune 500 Rank

NA

Global 500 Rank

#184

View Company Profile