MD, Global Capabilities Strategy (GCS) – Strategy & Demand Lead; Transition Lead

Key Responsibilities

Role 1: Managing Director – Strategy & Demand Lead

• Manage demand intake, prioritization, and assessment aligned to enterprise strategy.
• Integrate and align transformation projects, identifying risks, dependencies, and opportunities for value realization.
• Orchestrate cross-functional teams and facilitate stakeholder engagement to ensure seamless communication and collaboration.
• Establish and maintain governance structures, reporting mechanisms, and performance dashboards to monitor progress and drive accountability.
• Prepare executive-level reports and insights to inform strategic decision-making.
• Champion continuous improvement and strategic value realization.

Role 2: Managing Director – Transition Lead

• Lead and coordinate end-to-end transition activities for GCC locations.
• Leverage and maintain standard transition methodology including updates with relevant learnings from each transition effort
• Partner with the Strategy team on demand intake and prioritization of transition efforts.
• Create transition timelines ensuring readiness across process, technology, people, and site.
• Partner with Functions, business areas, and service delivery teams around the globe to plan and execute transition activities
• Coordinate and facilitate activities such preparing process documentation, managing knowledge transfer, supporting cut-over activities, developing project-related communications and providing other project management support
• Maintain transparent communication channel with leaders by summarizing and reporting on transition updates and issues
• Interact and interface with stakeholders, vendors, service providers, and other third parties as applicable in relation to the activities and dependencies of the role

Qualification & Requirements

(Applicable to both roles)

Minimum Qualifications

• Bachelor’s degree required (Business, Strategy, Operations, Project Management, Organizational Design, or related field).
• Master’s degree preferred (MBA or MS in Strategy/Transformation).
• 10+ years in strategy, transformation, portfolio management, transition management, global operations, or shared services in large, matrixed organizations

Knowledge, Skills, and Abilities

• Demonstrated success leading complex, enterprise-level programs.
• Strong ability to influence without authority and manage senior stakeholders.
• Experience within or supporting Global Capability Centers (GCCs), shared service models or Centers of Excellence.

Additional Preferred Skills (for Transition Lead)

• PMP, Lean Six Sigma, Prosci Change Management, or similar certification.
• Proven success leading end-to-end transitions of work across geographies, including site setup, process migration, and knowledge transfer.
• Strong background in program governance, stakeholder management, and global readiness assessments
• Familiarity within organizational design, workforce planning, and change enablement for transitioning

Benefits

Pay: U.S. Pay Range: $12,476.52/month – $29,111.88/month

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Benefits:

• Competitive pay
• Health care, 401(k), and more.
• A community as diverse as the world we serve.
• A high-energy, fast-paced, environment.
• Opportunities to further your career and your education.
• A unique, people-first, culture.
• Opportunities to impact the planet for good through our sustainability efforts.