Manager, Total Rewards Administration (North America), HR Shared Services

Key Responsibilities

• Leads a team delivering the daily Total Rewards administration operations for a specific region
• Assists the Knowledge and Quality Lead, and in collaboration with the Total Rewards Center of Excellence (CoE), with creating and maintaining accurate and robust knowledge for our Service Partners and associates related to Total Rewards
• Partners with the Core HR Global Process Owner (GPO), Service Delivery Team and Total Rewards Center of Excellence (CoE) to map and document Service Delivery processes and identify continuous improvement opportunities
• Serves as the Total Rewards point of contact for the Americas Shared Service Delivery Teams
• Acts as SME and executes Leave of Absence and ADA accommodations requests for associates
• Ensures optimal relationships with business partners and Center of Excellence (COE) Teams
• Upholds consistent application of policies and procedures
• Manages the team’s assigned caseload in the ticketing system
• Measures Total Rewards Administration impact and continuous improvement opportunities

Qualification & Requirements

The essential requirements of the job include:

• Bachelor’s degree
• 5-8 years of experience in Human Resources
• 2-5 years of leadership experience
• Previous relevant experience administering and applying FMLA, parental leave, short-term disability along with HIPAA and ADA requirements
• Proven experience with compensation programs, benefits programs, market trends, and compliance with compensation laws
• Demonstrated problem-solving abilities
• Metrics-driven
• Previous Workday HRIS experience

It would be a plus if you also possess previous experience in:

• Medical or government field pertaining to ADA, Worker’s Compensation or disability

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.