Manager, Procure to Pay Operations – Global Business Services Center

Key Responsibilities

• Serves as process owner over global functions such as accounts payable, master data and payment operations in the procure to pay space.
• Ensures team provides quality and timely resolution for level 2 customer inquiries.
• Manages daily operating activities as a service to deliver process automation, financial risk management and innovative customer solutions.
• Manages offshore and onshore resources in addition to Business Process Outsourcing (BPO) service delivery.
• Communicates process issues or updates to stakeholders, assesses and recommends opportunities for improvement
• Liaises with GBSC, regional, and business teams to ensure compliance with all represented policies and controls
• Evaluates financial and operational performance metrics, summarizes findings and makes timely recommendations to senior leadership
• Ensures compliance to SOX controls and maintains documentation as assigned and serves as a point of escalation for compliance and service level issue

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Qualification & Requirements

• Bachelor’s degree in Accounting or Finance or equivalent work experience
• Experience Using Oracle, Tableau And Coupa Preferred.
• Experience managing procure to pay processes with reliance on metrics-based performance management tools
• Experience managing a diverse, multi-functional group
• Experience building trusted relationships with business partners
• Demonstrated successful oversight of the management and resolution of high-risk issues to ensure completeness and efficiency
• Experience evaluating business processes and providing advice on ways to effectively streamline processes and improve customer experience
• Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy

Benefits

Workplace Flexibility

At Mastercard, we value and support flexibility as part of our hybrid workplace where every employee can do their best work with our customers and each other, it’s the Mastercard Way.

We are committed to finding the right balance of flexibility and in-person collaboration and we know that when we work side-by-side, we build community, develop creative solutions, increase efficiency, and deepen our sense of urgency.

Wellbeing benefits

Setting you up for success. When you feel well, you live well – both professionally and personally. Get access to best-in-class inclusive wellbeing programs and resources to help you be your best self.

Wellbeing benefits also include:

• Corporate athletic program
• Fitness reimbursement
• Company-wide meeting-free days
• and more!

Family benefits

Mastercard offers a wide range of family benefits including, but not limited to:

• Parental leave with a minimum of 16 weeks of paid leave for new parents through birth, adoption, or newly placed foster child
• Financial assistance for adoption, surrogacy, and/or fertility
• Employee assistance fund
• Bereavement leave
• Dependent scholarships
• Travel assistance
• Family short-term counseling

Volunteer incentives

Charitable matching, Volunteer Rewards Program, and Five Paid Volunteer Days are just some of the many benefits we offer to support our employees’ passions. Volunteer efforts are an important part of our culture.

Financial benefits

Our employees can take advantage of our generous matching contribution of 10% of base pay each year by participating in their local retirement program. The company matching contributions are 100% vested from day one!

Additionally, we also offer tuition assistance where we’ll reimburse you for professional certification courses, as well as undergraduate and graduate courses.

Recognizing You

Mastercard offers Recognizing You globally—it’s our peer-to-peer recognition program that enables us to celebrate the big and small wins every day, and to express gratitude for the great work we do. Recognition at Mastercard is linked to the behaviors that celebrate and reinforce our culture, The Mastercard Way. ​​​​

Vacation Time Off

Our generous time off policies allow you to relax, rest and recharge. Our leave plans allow you to unplug and reset.