Manager: People Shared Service Centre
Derivco
Africa, South Africa, Durban
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Salary
Rank
Senior Manager
Responsibility
Site Lead
Scope
Regional
Workplace
Hybrid
Functions
HR
Reports to
Level
N-2
Travel Max:
0%
Posting Date
10-31-2024
Description
Your primary function of the Manager: People Shared Service Centre is to oversee the day-to-day operations of the HR Shared Services Centre, ensuring the efficient and accurate delivery of HR services to employees. This role involves managing a team, optimizing HR processes, and driving continuous improvement to support organizational goals and enhance employee satisfaction. This is a new area and so the incumbent will be responsible for building the team and the function within Derivco.
Key Responsibilities
- Oversee the delivery of HR services, including benefits administration, employee data management, and HR inquiries. Ensure services are delivered efficiently, accurately, and in compliance with company policies and legal requirements.
- Analyze and streamline HR processes to improve efficiency, reduce costs, and enhance the quality of service. Implement best practices and ensure consistent application across the Shared Services Centre.
- Develop and implement initiatives to enhance the employee experience, ensuring that HR services meet the needs of employees and contribute to overall satisfaction.
- Ensure compliance with HR policies, legal requirements, and regulatory standards. Monitor and report on key performance metrics and service levels to identify areas for improvement.
- Work closely with HR business partners, line managers, and other stakeholders to address service issues, provide insights, and support HR initiatives.
- Lead and participate in HR projects and initiatives, such as system implementations, process improvements, and policy updates. Develop project plans, track progress, and ensure successful delivery.
Qualification & Requirements
- 8 Years experience in a senior HR role in Shared Services or similar role.
- Knowledge of all HR practices
- Labour Legislation
- HR Information Systems
- Business Partnering Models
- Data visualization & analytics
- Analytical thinking
- High attention to detail
- People Analytics
- Understanding of business domain, business strategy and long-term objectives.
- Understanding of People Strategy.
Benefits
- Hybrid working model.
- Competitive salary package and benefits.
- Discretionary bonus payments.
- Onsite Gym/gym allowance.
- School subsidies.
- Study assistance.
Company Profile
Derivco
Industry
Software Development
Revenue
$750M
Employees
1,978
Fortune 500 Rank
NA
Global 500 Rank
NA
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