Manager, HR Shared Services

Key Responsibilities

• Recruit, train, and develop the HR Shared Service Center team responsible for a wide array of HR program support and administration.
• Partner with HR COE leaders and international HR operations programs to ensure end-to-end processes are documented and that knowledge is transferred to the HRSS center team.
• Own the transition plan for moving work into HR Shared Services from HR Partners and Global COEs.
• Coordinate and execute the transition of global HR processes within defined KPIs.
• Work cross-functionally in the area of process improvement with our internal and external partners by designing and implementing lean processes and solutions that enhance the end-to-end employment journey and key moments that matter.
• Maintain a customer-centric approach and service mindset.
• Proactively identify customer issues, take appropriate action, and resolve them.

Qualification & Requirements

• MBA HR or any degree with good experience.
• 9-11 years of experience in managing HRSS
• Experience into transitioning and managing HR processes.
• Should have experience in Success factor(SAP), Service now, LMS, SLM, invoicing.
• Strong organizational skills and senior Stakeholder management.
• Strong knowledge and hands on experience in Microsoft excel and power point presentation.

Benefits

We offer a range of benefits for all employees – including paid maternity, paternity and adoption leave, childcare vouchers and flexible working hours.