Manager, HR Shared Services
Otis Elevator Co.
APAC/Oceania, India, Bangalore
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
Sr. Director
Level
N-2
Travel Max:
0%
Posting Date
03-23-2025
Description
Job Title: Manager, Colleague Services (HR Shared Services)
Location: Block G&H (Tulip), 8th Floor, Embassy Tech Village, Sarjapura Outer Ring Road, Devarabeesanahalli, Bangalore, Karnataka,560103, India.
Shift: Flexible to work in Eastern Time Zone
It is a leadership role reporting to the Sr. Director, responsible for overseeing all aspects of payroll processing and HR administrative functions across the North American region, ensuring accurate and timely payroll delivery while maintaining compliance with local regulations, managing employee data, and coordinating with HR teams to address administrative needs. Would be required to work in shifts (EST. time zone).
Key Responsibilities
Payroll Management
- Manage end-to-end payroll processing for all North American employees, including data collection, calculations, and distribution.
- Ensure compliance with federal, state, and provincial payroll regulations, including tax withholdings and deductions.
- Monitor and resolve payroll discrepancies, investigating and addressing issues promptly.
- Implement and maintain payroll systems, including updates and upgrades to ensure accuracy.
- Generate payroll reports, including tax filings and benefit deductions.
HR Administration
- Oversee the management of employee data, including personnel records, benefits information, and employment verifications.
- Coordinate with HR teams on new hire onboarding, employee terminations, and changes in employment status.
- Manage employee leave administration, including vacation, sick leave, and family medical leave.
- Process and maintain employee documentation, ensuring compliance with company policies and legal requirements.
Team Leadership
- Lead a team of payroll and HR administrative staff, assigning tasks and providing guidance.
- Conduct performance reviews and employee development initiatives
- Foster a collaborative work environment within the team and across departments
Compliance and Reporting\
- Stay updated on changing payroll regulations and ensure compliance with all applicable laws
- Monitor key performance indicators (KPIs) related to payroll accuracy and efficiency
- Prepare and present regular reports on payroll and HR administrative activities to senior management
Qualification & Requirements
- Bachelor’s degree, in human resources preferred, Accounting, or any related field
- Experience: 14+ Years of exp in North America Payroll and HR Administration
- Proven experience managing payroll operations in a multi-country, multi-state or multi-province environment
- Expertise in payroll systems and software
- Vendor management
- Strong understanding of employment laws and regulations across North America
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills to collaborate with various stakeholders
- Leadership experience in managing and developing a team
Benefits
No information available.
Company Profile
Otis Elevator Co.
Industry
Consumer Services
Revenue
$14.03B
Employees
69,000
Fortune 500 Rank
#306
Global 500 Rank
NA
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