Manager, HR Shared Services

Key Responsibilities

• Key personnel playing a vital role in the realization and implementation of the Global and Regional HR Strategy and policies, through Entegris Business Service Center – Malaysia Human Resources (EBSC Malaysia – HR) team function, providing professional Human Resources (HR) guidance, support, and maintaining the infrastructure, system and processes in line with company standards and legislations, ensuring a unified way of delivering HR services to the enterprise.
• Focused on operational excellence in the delivery of HR solutions, partnering with country HR, Corporate HR and other functional teams.
• Continuous process improvements and be part of key global HR projects to support the further development of the HR operations.
• Payroll Operations:
• Lead regional payroll, time and attendance and statutory processing, to maintain compliance to legal, fiscal and regulatory requirement.
• Key partner in centralized reporting for personnel costs management and forecast initiatives.
• Process Efficiency and Automation
• Global/Regional Process Owner for processes as defined and assigned by our Corporate HR office
• Partner to align peers and team-mates across geographies on common ways of working, process improvements and initiatives.
• Review processes and identify opportunity for process improvement.
• Partner cross functional to address operational requirements and compliance.
• Point of Contact for automation initiatives for the Function as assigned by Corporate Office
• Influence and partner with all required business partners to drive process, system and organizational changes successfully.
• Service Delivery
• Ensure the team members to deliver a comprehensive set of performance metrics.
• Investigate and resolve complex issues that arise regarding policies, processes and practices.
• Plan and execute to HR processes transition to the EBSC – Malaysia HR team.
• Oversee HR customer service and operational delivery to regional HR customers, monitoring inquiries and internal customer satisfaction and providing escalated support as needed.
• Ensure compliance to all audits, certification on Payroll Operations processes and services delivered in the EBSC -Malaysia HR.

Qualification & Requirements

Traits we believe make a strong candidate:

• Degree/Masters in Human Resources, additional HR qualifications will be an added advantage.
• Overall career experience in HR of about 10-12 years, with at least 7 years of experience in an HR Shared Services organization which includes centralized payroll administration and operations.
• Managerial level for at least 3 years leading a team of 5-10 persons.
• Having a strong knowledge of and certification in Lean Six Sigma (Green belt or Black belt) will be an added advantage.
• Experienced leading and driving in service migration projects in a matrixed organization.

What are the Position Specific Competencies?

• Leadership:
• Ability to lead teams under direct reporting line as well as via projects and cross functional teams as needed.
• People management:
• Able to lead and motivate team under direct reporting line as well as any members via project or matrix reporting lines.
• Change management:
• Able to drive change and help organizations support to navigate change effected via transition of processes and/or automation changes.
• Project Management:
• Able to break down projects to clear deliverables and lead the projects to successful completion.
• Business Partnership:
• Demonstrate strong business partnership skills and ability to work cross teams to achieve desired business outcome
• HR Operations:
• Having experience running HR Operations including but not limited to Talent Services, Total Rewards Services, Time and Attendance and Payroll administration.

Benefits

• Flexible work schedule
• Childcare benefits
• Paid parental leave
• Adoption and Surrogacy assistance
• Employee Support Program (ESP)
• Other Perks and Benefits…