Manager HR Shared Services
NCR Atleos
APAC/Oceania, India, Mumbai
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Salary
Rank
Senior Manager
Responsibility
Site Lead
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
Executive Director
Level
N-1
Travel Max:
0%
Posting Date
10-13-2025
Description
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Key Responsibilities
- Manage a regional or multi-country HR Shared Services team, including Tier 1 and Tier 2 staff
- Oversee daily operations and ensure consistent service delivery across locations
- Monitor KPIs, dashboards, and SLAs to assess performance and identify improvement opportunities
- Collaborate with the Operational Excellence team on improvement projects and HR service-related technical enhancements
- Support initiatives to enhance automation, workflow efficiency, and process standardization
- Partner with CoEs, HRBPs, and external vendors to resolve escalated issues and ensure service continuity
- Support the implementation and maintenance of HR systems and tools, including Workday and ServiceNow
- Ensure compliance with local labor laws, data privacy regulations, and corporate policies across regions
- Foster intercultural communication and collaboration within the team and with stakeholders
- Provide coaching and development support to Team Leads and Specialists
- Contribute to documentation, training, and knowledge base improvements
- Participate in audits, system testing, and annual HR events
- Report operational insights and trends to the Executive Director
Qualification & Requirements
No information available.
Benefits
No information available.
Company Profile
NCR Atleos
Industry
Banking
Revenue
$1.1B
Employees
20,000
Fortune 500 Rank
#723
Global 500 Rank
NA
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