- 7 – 10 years of HR general experience including positions facing a client group. Service Centre specific experience preferred
- Experience in HR Project Management to scope in
- Understand change
- Ability to analyse problems and issues
- Demonstrate adaptability and learning
- Expert computer skills including advanced knowledge of: SAP, SuccessFactors, MS Office Word and Excel
Manager, HR Service Delivery (O2O & Payroll)
Unspecified
APAC/Oceania, Malaysia, Petaling Jaya
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N/A
Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
HR
Reports to
Level
N-2
Travel Max:
0%
Posting Date
03-15-2025
Description
No information available.
Manager, HR Service Delivery (O2O & Payroll)
Key Responsibilities
HR Shared Service Delivery
- Maintains standard operating procedures, process flows and ensures the team is adhering to the agreed processes
- Periodically reviews all SOP, process flows etc to ensure that its up to date.
- Supervises team looking closely at daily operational metrics, addressing any changes in volume and/or priority, ensuring ongoing coverage & right balance for the team
- Leads continuous improvement to drive efficiency gains
Payroll Service Delivery
- Lead the strategic payroll program and project to drive for stakeholder management strategic decision to develop business solutions
- Oversee payroll operation of scope in countries or future scope in
- Prepare various corporate reports to the stakeholders/other functions as well as Management.
- Always work on the processes for improvement and build a strong partnership with payroll vendors across the Operating Countries and other stakeholders across the globe.
- Provide oversight to payroll reviews, approvals and both external and internal audits ensuring accuracy and timeliness of payroll activities, while maintaining compliance
Qualification & Requirements
Benefits
No information available.
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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