Learning Design & Development Head – Customer Facing

Key Responsibilities

• Agile with a growth mindset; leads and embraces change and innovation and proven records for efficiency and business improvements.
• Build effective, collaborative working relationships with relevant senior leadership representatives, site leaders, and subject matter experts to understand and continually re-evaluate organizational learning and content development needs to ensure they are aligned with business need
• Foster a culture of continuous improvement within the function to ensure processes and practices are continually reviewed and lessons learned lead to change and best practice.
• Coordinate and manage staffing of Learning Design and Development Hub
• Arbitrate on annual delivery plan and associated resourcing plan for Learning Design and Development
• Leading the governance body including the 3 main learning segments to determine and validate the content development priorities
• Manage Learning Design and Development Hub budget and MSP, in collaboration with Learning Services Portfolio Planning Lead. Make data-driven recommendations during budget setting to ensure the most effective allocation of resources and return on investment.
• Monitor design and development service quality in line with Sanofi standards and performance targets
• Build a positive, collaborative and results-driven team dynamic and culture
• Build and create robust methods for tracking, reporting, evaluating and analyzing performance of the function and the effectiveness of the services it delivers.

Qualification & Requirements

• Master’s degree in human resources/ business administration/ information technology or other related fields.
• 11+ years of experience in learning processes and system administration.
• Shared services center and vendor management experience.
• Significant previous experience of leading a Learning and Development and Talent Management Function
• A high performing, target driven individual who is passionate about delivering an outstanding employee experience.
• Learning Strategy
• Stakeholder Engagement
• Project Management
• Prioritization
• Instructional Design
• Solid decision-making skills
• Facilitation and training/coaching capabilities
• Good communication (verbal/written skills)
• Good command of English language
• Fluent English.

Benefits

We’re a global healthcare company dedicated to improving people’s lives. To pursue such ambitious goals, it’s vital that every one of our people feels supported. We offer competitive, well-crafted packages, as well as a variety of programs and initiatives to ensure everyone can discover extraordinary.

Rewards cover opportunities to become a Sanofi shareholder though our Employee Stock Purchase Plan, as well as both short term and long term incentives to recognize the work you do. Benefits include All Well – our program designed to support healthy bodies, healthy minds, healthy financials, and a healthy working culture. From gender-neutral parental leave, to critical illness, our dedication to improving people’s lives starts at home.