IT Manager – Build & Lead Regional Tech Foundations

Key Responsibilities

Infrastructure & Systems Management

• Design, implement, and maintain IT infrastructure across HQ and remote mining sites.
• Manage on-premise servers, firewalls, backups, and endpoint devices (~170 total).
• Administer Microsoft 365 (user access, licensing, and security controls).
• Ensure network reliability and secure remote access for multi-site operations.
• Support planning and future transition to cloud-based infrastructure and systems.

IT Governance & Compliance

• Draft and implement group-wide IT policies (e.g. PDPA, BYOD, access control, data retention, CCTV).
• Support regulatory compliance in Malaysia and Singapore, and potentially also in the Philippines (DPA) and Australia (APPs).
• Conduct risk assessments, access reviews, and enforce cybersecurity best practices.

Monitoring, Automation & Asset Management

• Plan and roll out IT Asset Management (ITAM) practices — custom or tool-based (e.g., PowerApps).
• Develop and deploy scripts or monitoring tools to track system health, uptime, and asset usage.
• Maintain proper IT documentation including network diagrams, system configs, and SOPs.

Vendor & Project Coordination

• Work with third-party vendors and IT support providers (e.g., Ezytronic) to resolve incidents, manage upgrades, and procure equipment.
• Lead or support IT-related projects including infrastructure rollouts, automation pilots, and new system implementation.
• Manage external service providers, including those handling the company website, hosting, and other third-party platforms.
• Monitor vendor performance and ensure alignment with IT and business objectives.

Strategy & Team Scaling

• Advise leadership on IT roadmap, system improvements, and security posture.
• Plan for future team expansion, including hiring, delegation, and regional IT support structure.
• Align IT growth with business expansion into ASEAN, Australia, and the Pacific.

Qualification & Requirements

• 5–8+ years of experience in IT infrastructure, systems administration, or network management.
• Strong hands-on skills with Microsoft 365, on-premise servers, remote access tools, and firewalls.
• Experience supporting multi-site or industrial/remote locations preferred.
• Exposure to policy creation, compliance standards, or IT governance frameworks.
• Ability to work independently and scale systems across regions.
• Strong communication and problem-solving skills.

Preferred Certifications (not required):

• Microsoft 365 Admin / ITIL Foundation / Network+ / Security+
• Microsoft Azure Fundamentals or Azure Administrator Associate
• ISO/IEC 27001 Foundation or Lead Implementer
• PDPA or data protection training (MY/SG/PH)
• Familiarity with ERP environments is a plus

Benefits

• Competitive salary
• Annual bonus
• EPF, SOCSO, EIS contributions
• Group insurance & medical claims (including dental and eye care)
• Up to RM 2,000 claimable for certifications/professional papers
• Direct support from senior leadership
• Rare opportunity to build the group’s IT foundation from scratch
• Growth potential into a regional IT leadership role
• Free parking
• Maternity leave
• Meal provided
• Parental leave
• Professional development