Insights Manager – Aviation Operations

Key Responsibilities

Insights Generation & Business Support

• Partner with operations and strategy teams to understand operational goals and provide analytical solutions that drive efficiency, optimize scheduling, improve fleet utilization, and enhance customer experience
• Analyze key aviation metrics such as on-time performance, load factors, operational costs, crew productivity, and network efficiency using both internal and external data sources
• Develop and deliver actionable insights on flight performance, optimization, and operational challenges to support decision-making across the business
• Summarize and distill operational trends, performance, and opportunities, producing high-quality reports and presenting insights to senior leadership

Data & Reporting Excellence

• Oversee the creation and maintenance of dashboards, forecasting models, and recurring performance reports focused on key aviation operations and performance indicators
• Ensure the accuracy, consistency, and alignment of data across departments, particularly in relation to operational data integration with commercial KPIs

Stakeholder Engagement & Strategic Coordination

• Constructively challenge aviation operations stakeholders to ensure project prioritization aligns with critical business needs and strategic goals
• Serve as the data representative for aviation operations, ensuring insights are aligned with the broader business strategy
• Build strong relationships with operations and commercial stakeholders to identify opportunities where data can drive operational and business values

Qualification & Requirements

Required

• Bachelor’s or Master’s degree in a quantitative field (e.g., Statistics, Data Science, Engineering, Operations Research, or Business Analytics)
• 6+ years of experience in aviation operations, travel technology, or transportation analytics
• At least 3 years of experience in roles related to operational analysis, aviation strategy, or corporate development
• Minimum of 2 years of experience leading or managing a team of data analysts or operational analysts
• Strong communication skills with the ability to influence stakeholders and deliver data-driven insights effectively

Preferred

• Expertise in SQL and advanced data visualization tools (e.g., Tableau, Power BI, or Looker).

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…