Human Resources Operations Manager
OpenText
Europe, Germany, Bavaria, Grasbrunn
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Salary
$88,000 - $144,000 Per Year
Rank
Director
Responsibility
Site Lead
Scope
Regional
Workplace
Hybrid
Functions
HR
Reports to
Level
N-1
Travel Max:
0%
Posting Date
02-06-2025
Description
Join our HR Shared Services team as an EMEA Centre Lead and Germany Hub Lead. This role offers the opportunity to manage and lead a team responsible for the HR Shared Services Centre in the EMEA region, initially focusing on the DACH, CEE, and MESA sub-regions.
Key Responsibilities
- Team Leadership & Development: Lead the HR Shared Services team for the focused region, ensuring the delivery of high-quality employee lifecycle management and benefit administration services. Also be a local contact and support for all the HRSS teams in Germany.
- Operational Oversight: Oversee a team responsible for employee processing HR transactions, while managing service excellence across the HRSS functions.
- Stakeholder Collaboration: Foster relationships with internal stakeholders such as HRBP’s, COE’s, and Payroll teams to ensure alignment with business needs.
- Compliance & Risk Management: Drive operational excellence by ensuring timely and accurate HR processes and adhering to legal compliance and labour laws.
- Process Improvement: Lead HRSS initiatives to streamline operations, increase efficiency, and foster continuous learning and improvement across the team.
- Drive Quality: Oversee quality checks and audits to ensure compliance, accurate data processing, and adherence to service level agreements (SLAs).
Qualification & Requirements
- Education: A bachelor’s degree in business, Human Resources, Organizational Behaviour, or a related field. HR professional accreditation is preferred.
- Leadership Experience: Leadership experience within HR Shared Services, preferably within the EMEA region.
- HR Knowledge: A solid understanding of HR systems (e.g., SAP/SuccessFactors), benefits administration, employee lifecycle management, and employment laws and regulations
- Customer Service Focus: Exceptional customer service skills with a strong ability to manage and engage teams to deliver high-quality service.
- Analytical & Problem-Solving Skills: Strong decision-making capabilities, excellent analytical skills, and the ability to identify and implement solutions.
- Communication Skills: Excellent verbal and written communication skills both in English and German with a proven ability to influence and build relationships in a diverse environment.
Benefits
- Insurance, Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Professional Support
- Other Perks and Benefits…
Company Profile
OpenText
Industry
Software Development
Revenue
$4.48B
Employees
24,050
Fortune 500 Rank
NA
Global 500 Rank
NA
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