Hub Engagement and Transformation Lead

Key Responsibilities

Hub Set up & Organizational Culture Initiatives

• To drive hub engagement activities and assist with building a foundation for digital and external ecosystems, CSR (Corporate Social Responsibility) activities and visual identity management of GBS; in sync with the Hub Head.
• To lead initiatives related to the Hub and ensuring a great Workplace experience for employees.
• Drive change with excellent verbal and written communication skills.

Employee Branding and Engagement

• To create a clear communication campaign for various initiatives with engaging content and gamification.
• To drive execution and feedback for organizational culture and employee engagement initiatives based on global rollout aligned with GBS Culture and Engagement with special focus on the region they are present in.
• The candidate will have the opportunity to support the building blocks of “GBS DNA” and “Stakeholder Engagement” programs.

Project Portfolio Management for the Hub

• To support strategic project and program management through effective communication and engagement of employees on global topics.
• Workshops facilitation/project management on important critical projects
• Support from scoping till actual workshop and follow-up of the measured outcomes
• Project Portfolio Management (PPM) process & governance (idea generation, project pipeline enhancement etc.)
• Coordinate with relevant stakeholder

Roll-out of Global projects in the Hubs & Team Connect Activities

Some Examples

• Employee Onboarding program
• Stakeholder Engagement Program, GBS Townhall, Team Building activities, Various Surveys
• University Internship Program
• Wellness activities, CSR activities like Purpose Day, etc.
• To support capability building programs and ensure local training and roll-out in the Hub

Qualification & Requirements

Education

• Bachelor’s degree in business / Innovation/ Marketing / Communications/ Design or other

Essential

Skills & Competencies / Language Skills

• Total 8+ years’ Experience.
• Fluent in English (verbal and written)
• High level of interpersonal/communication skills with an ability to communicate and present on various levels in the organization.
• Fair level of command in Excel & PowerPoint
• Knowledge of project tracking and remote collaborative tools
• Appetite to explore new methodologies, technologies, and ways of working.
• Positive, open-minded, customer centric and problem-solving attitude
• Open to challenging status quo and developing improvement programmes

Desirable

• Effective business partnering and customer relations management.
• Experience in project & change management, tools, and phases of the project lifecycle
• Knowledge of remote collaborative tools (MIRO, Klaxxon, MS whiteboard)
• Experience in workshops facilitation on transversal topics with international and multicultural teams (remotely or on-site)
• Skills to influence and drive complex situations, projects towards the desired outcome.

Benefits

• Insurance, Health & Wellness
• Financial & Retirement
• Family & Parenting
• Vacation & Time Off
• Other Perks & Discounts…