HR Shared Services Manager – EMEA
Unspecified
Europe, United Kingdom
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Salary
$107,991 - $121,493 Per Year
Rank
Director
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
Fully remote
Functions
HR
Reports to
Level
N-2
Travel Max:
0%
Posting Date
06-10-2025
Description
We are currently seeking a highly experienced HR Shared Services Manager for the EMEA region. This pivotal role involves leading a team of HR professionals and driving HR operations across multiple geographies. The ideal candidate will have a strong background in Shared Services, able to demonstrate exceptional leadership qualities with teams in multiple locations and have an HRSS background within a large, matrixed or conglomerate organisation.
Key Responsibilities
- Lead and manage a team of HR Shared Services professionals, fostering a positive and collaborative team environment. Monitor team performance and provide coaching, training, and development opportunities.
- Creation and implementation of HR policies and procedures – leading the team in providing timely, accurate, and high-quality services to employees. Meet KPIs and SLAs consistently.
- Oversee the delivery of comprehensive HR services including onboarding, employee records management, benefits administration, payroll support, and handling employee inquiries through various channels.
- Continuously review and improve HR service delivery processes to enhance efficiency and effectiveness. Streamline processes to increase productivity.
- Work closely with HRIS teams to ensure system functionality aligns with service needs.
- Ensure HR shared services comply with legal, regulatory, and company standards, including regional requirements. Implement actions to improve performance and maintain confidentiality of information.
- Collaborate with other HR teams to ensure seamless service delivery.
- Serve as the primary contact for senior leadership regarding HR service-related matters and regional escalations. Develop documentation on processes with control mechanisms to eliminate errors.
- Act as a liaison for HR stakeholders across various countries, ensuring clear communication and alignment across the region.
Qualification & Requirements
- Over 10 years of overall HR experience, including 4–5 years in a managerial capacity
- Proven background in Shared Services within a large, matrixed, or conglomerate organization.
- Strong leadership skills with the ability to manage and develop a team.
- Experience in managing HR operations across multiple geographies.
- Proficient in HRIS and familiar with implementing system changes.
- Excellent communication skills and the ability to handle complex queries and tasks.
- Experience of HR Legislation across different countries
- Experience of managing cultural differences across different countries
Benefits
- Competitive salary range of £80,000 – £90,000 per annum. Plus, up to 15% bonus
- Opportunity to work in a dynamic, multinational environment.
- Comprehensive benefits package including health and wellness plans.
- Professional development and growth opportunities.
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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