HR Shared Services Manager
Unspecified
Europe, United Kingdom, London
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Salary
Rank
Senior Manager
Responsibility
Site Lead
Scope
Regional
Workplace
Hybrid
Functions
HR
Reports to
Level
N-1
Travel Max:
0%
Posting Date
11-08-2024
Description
The role of the HR Shared Services Manager is a pivotal role in the leadership delivery of our employee services. The position leads a shared services administration hub covering several territories (UK, Ireland, Middle East, Africa, North America), providing pragmatic, commercial and employee-focused administration services.
Key Responsibilities
- You will lead and oversee the HR Shared Services operations to ensure quality HR advice and employee support. This will include people administration and HRSS inquiries.
- Lead, mentor and coach a team of HRSS professionals, ensuring operational excellence.
- Review existing processes, and implement HRSS policies, procedures, and best practices to enhance service delivery.
- Support and engage with senior internal stakeholders and cross-functional teams to meet business goals.
- Handle complex employee issues and administration grievances, providing resolutions in a timely manner.
- Analyse HRSS metrics to identify trends and areas for improvement.
Qualification & Requirements
- We are hiring for a people-centric candidate who will utilise their excellent communication, influencing and HR knowledge to drive employee engagement and implement change across this region for Robert Walters.
- 3 + years’ experience working in HR Shared Services and delivering effective people solutions is essential.
- Experience working across international territories is desirable but not essential.
- Strong knowledge of employment law, and its practical application in a business context
- The ability to build strong relationships at all levels and collaborative cross-functionally with different teams is highly important.
- Strong analytical and critical thinking skills to analyse HR metrics, trends, and data to make informed decisions about people and policies.
- The ideal candidate will demonstrate integrity, professionalism, and discretion on all HRSS matters and maintain confidentiality when handling sensitive information.
Benefits
- The employee experience is at the heart of how we work at RW and we pride ourselves on our vibrant culture and collaborative working environment.
- Hybrid flexible working model, on-site 3 days in the London, Covent Garden office
- Competitive base salary and annual bonus.
- Car allowance & mortgage subsidy benefits
- Vitality Health provider including discounted gym memberships, hospitality and entertainment tickets.
- Immediate family private health care
- Immediate income protection.
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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