HR Shared Service Leader – NAM Region

HR Shared Service Leader – NAM Region
Baker Hughes

Americas, Mexico, Mexico City

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Salary

Rank

Senior Manager

Responsibility

Site Lead

Scope

Regional

Workplace

Hybrid

Functions

HR

Reports to
Level

N-1

Travel Max:

0%

Posting Date

11-13-2024

Description

You will be responsible for ownership, design, expert support and service delivery for the broad range of HR Shared Services. You will have expertise within a field comprising of different approaches, methodologies, techniques and processes.

HR Shared Service Leader – NAM Region

Key Responsibilities

  • Leading HR Operations processes for North America (United States, Canada, Trinidad & Tobago and Guyana).
  • Ensuring high standards of accuracy and quality are maintained and teams are aligned and relevant skills are in place.
  • Developing and managing the ongoing advancement of the team (local and offshore), including good development plans.
  • Measuring end-customer satisfaction; develop action plan to mitigate operational risks or resolve escalated issues.
  • Driving dynamic performance management in the team through clear expectations, priority setting, frequent touchpoints, and feedback.
  • Driving a culture of service excellence within the team; promote “Best in Class” customer service.

Qualification & Requirements

  • Have a Bachelor from an accredited academic institution in related area.
  • Have a minimum of 8 years prior professional work experience on HR Operations/HR Shared Services and implementation of shared services model.
  • Be proficient in English, both written and verbally.
  • Have good experience in a corporate HR support or client services role.
  • Be knowledgeable in statistical design methodology, reliability models, and certified Green Belt.

Benefits

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

Company Profile

Baker Hughes
Industry

Oil and Gas

Revenue

$25.51B

Employees

58,000

Fortune 500 Rank

#185

Global 500 Rank

NA

View Company Profile