HR Manager – Shared Services (Payroll & HR Operations)
Unspecified
APAC/Oceania, Malaysia, Kuala Lumpur
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Salary
Rank
Senior Manager
Responsibility
Functional Tower Lead
Scope
Regional
Workplace
100% in office
Functions
HR
IT
Reports to
Level
N-2
Travel Max:
0%
Posting Date
06-11-2025
Description
As our HR Manager – Shared Services, you will oversee a team responsible for delivering high-quality HR services, including employee data management, payroll, claims, and HR helpdesk support. Your key focus will be ensuring SLA adherence, process improvement, stakeholder satisfaction, and governance in a multi-country, high-volume environment.
Key Responsibilities
- Lead and manage end-to-end HR operations and payroll processing across multiple regions
- Drive compliance and data integrity across all employee lifecycle activities
- Collaborate with internal and external stakeholders to resolve escalations, align processes, and manage vendor relationships
- Champion process improvements, automation, and system enhancements (e.g., SAP, Workday)
- Ensure team performance and service delivery excellence across functions
- Support transformation or implementation projects (HRIS/payroll) in alignment with business goals
Qualification & Requirements
- Minimum 8 years’ experience in HR / HR shared services, with strong hands-on experience in payroll and employee lifecycle management
- Proven track record in leading regional payroll and HR operations teams
- Experience with HR systems like SAP, Workday, or other major HRIS platforms
- Strong project management skills and involvement in process improvement/HR transformation initiatives
- Effective people manager, stakeholder communicator, and problem solver
- Detail-oriented with strong compliance and data governance mindset
Benefits
No Information Available
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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