HR Manager (Operations)

Key Responsibilities

Team Management

• Provide ongoing training and development opportunities to enhance team capabilities.
• Foster a positive and collaborative work environment.\

Process Management & Continuous Improvement

• Design, implement, and optimize HR shared service and adjunct operations processes to improve efficiency and effectiveness.
• Identify areas for improvement and implement initiatives to enhance service quality and efficiency.
• Ensure compliance with internal HR policies and PSD guidelines.
• Identify opportunities for process automation and leverage technology to streamline operations.
• Stay up-to-date on Workday features and best practices to ensure the HR processes remain current and efficient.

Customer Service & Service Delivery

• Build strong relationships with internal stakeholders to understand their needs and provide good and efficient service.
• Respond promptly to inquiries and resolve HR-related issues in a timely and professional manner.
• Oversee the delivery of effective and efficient HR services for employee onboarding, contract renewal, retirement, and offboarding.

Additional Responsibilities

• Oversee the timely and accurate processing of invoices, ensuring all necessary approvals are obtained.
• Actively engage in Workday-related discussions to contribute to system enhancements and modifications.
• Participate in organization and polytechnic sector projects and discussions.

Qualification & Requirements

• At least (8) years of experience in HR, with at least (3) years in a supervisory or managerial role
• Ability to work independently as well as a team-player
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Experience in a shared services environment
• Knowledge of common productivity tools to aid digitalization efforts, and Workday system would be good (but not a must)

Benefits

No information available.