HR Director Operations

Key Responsibilities

• Implements and integrates HR transformation agenda and deliverables identified through HR analytics
• Heads continuous improvement of all HR operational processes and manages a centralized repository of processes. Improves processes to minimize complexities and promote operational efficiency and employee experience.
• Participates in organization-wide or regional HR leadership forums and represent HR operations as a key stakeholder in driving HR / Organization transformation.
• Ensures robust governance and compliance across global payroll, HR systems, and data privacy requirements, in partnership with internal and external stakeholders.
• Partners with HR Centers of Excellence (COEs), HR Business Partners, and other enterprise functions to ensure alignment and seamless delivery of end-to-end employee lifecycle services.
• Provides leadership and direction for the HR operations function within the capability center framework, typically through a team of senior managers or functional leads
• Manages change initiatives related to HR processes, service delivery, and systems, ensuring business readiness and stakeholder alignment across entities.
• Decisions are guided by resource availability and sub-functional strategy and priorities your background

Qualification & Requirements

• Minimum of 15+ years of experience in human resources and workforce administration, technology, and payroll processing, preferably within a global capability center or shared services environment.
• Experience and expertise in global payroll management including regulatory requirements, payroll operations and vendor management
• Participate in technical project initiatives to assist with improving HR and HR-aligned technology and business processes that will enhance the HR service delivery model.
• Ability to demonstrate a strong strategic focus, translating business objectives into center of Excellence goals, objectives, and KPIs.
• Ability to conceptualize, design and implement improvements in customer satisfaction and the customer experience.
• Ability to lead and maintain a competent, motivated and qualified cross-functional staff.
• Ability to demonstrate project and process management skills.
• Effective communication with all organizational levels in a dynamic, fast paced, high pressure work environment.
• Ability to demonstrate effective problem solving, decision making and conflict resolution skills.
• Ability to develop people, financial and technology resource requirements necessary to support goals and objectives, and translate into credible budgets and forecasts.
• Strong presentation and project management skills, attention to detail, and an ability to communicate effectively throughout all levels of the organization.

Benefits

No Information Available