Head of Transaction Services

Key Responsibilities

• To play an integral role as part of the Primary Care Services senior management team in setting and delivering the strategic agenda for the division. This will be intrinsically linked to the delivery of the overall Shared Services vision in becoming a world class organisation.
• Specifically this role will develop and implement the modernisation agenda for PCS in terms of providing a robust and standardised environment to enable staff to succeed inside the organisation and be the prime link between PCS and its external customer and stakeholder communities.
• To engage directly and forge robust professional relationships with stakeholders and ensure that all forms of communication is of high quality that continually enables a proactive approach in regard to service improvement.

Qualification & Requirements

To successfully fill this role, we are seeking an experienced senior manager with a proven track record of delivering modernisation and transformation projects across complex environments. You will have the gravitas and energy to advise and influence colleagues and stakeholders at the highest levels within the NHS in Wales, Welsh Government and other organisations. Most importantly you will have an appetite to steer and lead the team through exciting times as our services continue to grow. As a key member of the Primary Care Services Senior Management Team, we are looking for candidates who have experience of working in complex, system-wide and politically sensitive environments and can demonstrate an inspiring and inclusive leadership style.

English and/or Welsh speakers are equally welcome to apply.

Benefits

NHS Wales Shared Services Partnership (NWSSP) offers a comprehensive package of employee benefits, including a generous annual leave allowance, participation in the NHS Pension Scheme, and various well-being support services.