Head of Talent Acquisition, GBS North America

Key Responsibilities

• Set and execute the North America Talent Acquisition strategy aligned to business priorities and workforce plans
• Act as a trusted advisor to HR and business leaders on talent needs, labor market trends, and hiring decisions
• Own end-to-end recruitment delivery for approximately 2,500 hires annually, ensuring a consistent, high-quality candidate and hiring manager experience
• Lead key talent priorities including early careers, university relations, technical and engineering recruitment, and employer branding
• Grow adoption and impact of GBS Talent Acquisition services through standardization, insight, and measurable results
• Lead, coach, and develop a high-performing TA team, building capability in sourcing, assessment quality, stakeholder management, and analytics
• Personally support executive and business-critical hiring when needed

Qualification & Requirements

You bring a strong blend of strategic perspective, operational rigor, and people leadership, with the ability to influence at senior levels and deliver results in a complex environment.

You will be successful if you have:

• A bachelor’s degree in HR, Business, or a related field
• 8–12 years of Talent Acquisition experience, including at least 3 years in a leadership role
• Experience leading recruitment in a manufacturing, industrial, or technically complex environment
• Proven success managing distributed teams and high-volume hiring
• A data-driven approach to decision-making and continuous improvement
• Strong stakeholder management and influencing skills across all levels of the organization
• Experience working within a shared services or GBS model
• Familiarity with modern TA technologies (ATS, CRM, analytics, AI-enabled tools)

Benefits

• A senior leadership opportunity with visibility and impact across the business
• The chance to grow and strengthen GBS HR services in a global organization
• Broad exposure to business leaders and global HR networks
• Competitive compensation and bonus opportunity
• A comprehensive U.S. benefits package designed to support your health, wellbeing, and financial security, including:
  • Medical, dental, and vision coverage with multiple plan options
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Mental wellbeing support, including an Employee Assistance Program (EAP)
  • Company-paid life, AD&D, short-term, and long-term disability insurance
  • 401(k) retirement plan with company match and additional company contributions
  • Voluntary benefits such as critical illness, accident, identity protection, and pet insurance