Head of Strategic Transformation – Executive Vice President

Key Responsibilities

Enterprise Transformation Leadership

• Develop and execute a comprehensive transformation strategy aligned with the company’s long-term vision and business objectives.
• Drive innovation and modernization initiatives, including Enterprise AI strategy and roadmap, automation, , blockchain, and new ways of working.
• Lead cultural and organizational change efforts to embed agility, efficiency, and a customer-first mindset.
• Oversee strategic programs that enhance operational resilience, regulatory compliance, and risk management.

Business Process Optimization and new technologies

• Identify and implement process improvements to drive operational efficiencies, cost reductions that focus and deliver revenue growth.
• Leverage data analytics and technology to enhance decision-making and streamline workflows.
• Foster collaboration between business units, Information Technology, Operations and external partners to optimize end-to-end experience.

Customer Experience & Digital Innovation

• Champion the digital transformation of customer interactions, ensuring seamless, secure, and personalized experiences.
• Partner with product, marketing, and technology teams to enhance digital banking, wealth management, and payments solutions.
• Identify emerging fintech trends and strategic partnerships to enhance the company’s competitive position.

Leadership & Change Management

• Serve as a change agent, fostering a culture of innovation and continuous improvement.
• Engage and align stakeholders at all levels to ensure successful adoption of transformation initiatives.
• Build and lead high-performing transformation teams, ensuring the right capabilities and talent development strategies.

Qualification & Requirements

• 20+ years of experience in financial services, consulting, or technology-driven transformation roles.
• Proven history of leading large-scale transformation programs in global organizations.
• Expertise in digital strategy, innovation, automation, and emerging financial technologies.
• Strong understanding of regulatory requirements, risk management, and compliance in financial services.
• Exceptional leadership, communication, and stakeholder management skills.
• Ability to influence and drive change across complex, matrixed organizations.
• Strong ability to drive measurable performance improvements within a complex local/global organizational environment.

Benefits

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.