Head of Shared Services

Key Responsibilities

Strategic Alignment

• Develop and implement strategies to optimize the GGSS, as well as related workflows with external parties.
• Align GGSS strategies with organizational goals and objectives.
• Drive continuous improvement initiatives to enhance service delivery and operational efficiency.

Finance & Accounting Oversight

• Lead and operate the organization’s Microsoft Dynamics 360 Business Central (MSD360BC) ecosystem in its first year post go-live, in partnership with P&L owners and revenue managers.
• Oversee the maintenance of legacy Accounting & Finance workflows while complete migration to MSD360BC is finalized, including but not limited to mostly Excel-based accounting ledgers, payroll workbooks, and project economics.
• Operate a time-efficient workflow of project economics pertaining to Purchase Orders and Sales Invoices, along with related external reporting to client stakeholders.
• Lead financial planning, budgeting, and forecasting processes.
• Oversee financial reporting, accounting operations, and internal controls.
• Manage cash flow, investment activities, and financial risk mitigation strategies.
• Manage tax matters with internal and external stakeholders pertaining to VAT, WHT, and other requirements that vary by geography.

Payroll Management

• Manage the monthly payroll cycles for all Gravitas Global workforce types.
• Manage payments of all external/outsourced vendors/providers.
• Manage banking relationships and operate banking platforms.

Administration Management

• Oversee office management, including facility management, travel bookings, visa issuance, and asset management.
• Ensure compliance with organizational policies and procedures related to administrative functions.

Information Technology Management

• Manage the entirely outsourced IT function comprising of an end-to-end service provider housing an IT Advisor and an IT Specialist.

Insurance Management

• Oversee the management of all insurance policies in place.
• Ensure timely renewals, claims management, and compliance with insurance regulations.
• Negotiate with insurance providers to secure favorable terms and coverage, aligned with the Gravitas Global needs.

Telecommunication Management

• Manage the end-to-end service provision of mobile devices and subscriptions, predominately with MTC Touch (Lebanon).

Compliance & Risk Management

• Ensure adherence to relevant regulations, standards, and best practices.
• Identify and mitigate risks associated with functions and workflows under GGSS.

Stakeholder Management

• Collaborate with senior leadership to support business development and operational strategies.
• Engage with internal and external stakeholders, including partners, vendors, and financial institutions, to ensure service excellence and compliance.

Team Leadership

• Build, mentor, and lead a high-performing team across Shared Services, in a hybrid setup of both internal and external team, both members, domestically and overseas.
• Foster a collaborative and results-oriented work environment.
• Set performance targets and ensure achievement of functional goals.

Qualification & Requirements

• Education: A bachelor’s degree in Accounting, Finance, Financial Engineering, or a related field. MA/MBA or relevant professional certification (e.g., CPA, CFA) is preferred.
• Experience: Ideally 10+ years of progressive experience in Finance and Business Management, with a strong background in Finance & Accounting. Ideally 5+ years of people management experience. Experience in overseeing Administration and IT functions is desirable.
• Languages: Advanced working proficiency in English and Arabic.

Benefits

No Information Available