Head of PMO, EMEA

Key Responsibilities

• Lead and evolve the EMEA PMO function, embedding best-in-class governance, frameworks, and delivery standards
• Own the regional project portfolio, aligning priorities with corporate strategy and driving annual planning processes
• Work with other PMO leads globally to shape the global function and roadmap
• Oversee end-to-end project delivery, ensuring programmes are delivered on time, within scope and budget. This includes leading projects personally as required.
• Drive resourcing, capacity planning, project reporting and prioritisation using tools including Smartsheet PPM
• Partner with senior stakeholders across product, technology, and business teams to manage risk and maximise value
• Build, coach and inspire a collaborative, high-performing PMO and delivery team
• Act as a key member of the EMEA CTO leadership team, influencing strategy and execution across the region

This role offers the opportunity to operate on a truly global stage, working across time zones and collaborating with senior leaders to deliver meaningful transformation and growth.

Qualification & Requirements

About You

You’re a strategic and hands-on PMO leader with a proven track record of delivering complex change in global, matrixed organisations. You thrive in high-growth environments and bring a balance of structure, innovation, and people leadership.

You will bring

• Extensive leadership experience (10+ years) in programme delivery, transformation, or portfolio management, with at least 5 years leading PMO functions
• A strong background in managing complex, multi-country portfolios aligned to strategic business goals
• Demonstrated experience building and leading high-performing teams, with a coaching mindset and a passion for developing others
• Deep knowledge of project and portfolio management methodologies, tools, and best practices
• Outstanding stakeholder management skills, including executive-level engagement, negotiation, and influencing
• A highly analytical, solutions-focused mindset, with a drive for continuous improvement
• Experience working in global, matrixed environments, with the ability to collaborate effectively across regions and time zones

You’re also

• A confident communicator who can simplify complexity and build strong relationships
• Results-driven, resilient, and comfortable operating under pressure
• Passionate about collaboration, innovation, and making a tangible impact every day

Benefits

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.