Head of People Operations

Key Responsibilities

• Shared Services: Design and implement a unified People Shared Service model across UK and Europe, aligning processes, service standards and defining the operating models, responsibilities and knowledge base.
• Systems & Technology: Lead the transition to a single HR platform (likely Workday) including functionality and integration, enhancing self-service and automation and artificial intelligence.
• Data & Insights: Ensure data accuracy and governance, delivering meaningful reporting and insights.
• People Admin & Payroll: Oversee all People administration (including contracts, onboarding, changes, learning administration and benefits) and upstream payroll processes, ensuring compliance and efficiency.
• Continuous Improvement: Drive innovation through AI, automation, and smarter workflows.
• Governance & Risk: Maintain compliance with Financial Conduct Authority and data protection regulations, managing risks and audit requirements.
• Leadership: Lead a remote team across multiple geographies, fostering collaboration, capability, engagement and accountability within the team.

Qualification & Requirements

Our wish list of your previous experience

• Senior leadership experience in People Operations in a multi-entity organisation.
• Proven background in building or embedding a shared service model.
• Experience leading both strategic initiatives and operational delivery.
• Familiarity with Kronos, Sage, Workday and experience of leading system transitions.
• Strong understanding of payroll processes and data governance.
• Demonstrated ability to lead remote teams.
• Experience using technology and artificial intelligence to improve service delivery and efficiency.
• Strong stakeholder management and communication capability.

Desirable

• Experience working across European entities.
• Experience in a regulated environment such as financial services.
• Fluency in French or German would be a strong advantage.

Benefits

No information available.