Head of IT Management Services

Head of IT Management Services
Migros Bank

Europe, Switzerland, Zurich

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Salary

Rank

Director

Responsibility
Scope

Regional

Workplace

Hybrid

Functions

Customer Service

IT

Reports to

CIO

Level

N-2

Travel Max:

0%

Posting Date

02-12-2025

Description

This central position as direct report to the CIO offers a lot of creative freedom to play a significant role in shaping the overall IT of Migros Bank. Your expertise allows you to take digital transformation to a new level as a visionary leader. With your foresight, you anticipate future technological developments and recognize connections with a focus on customer needs.

Head of IT Management Services

Key Responsibilities

  • Technical and personnel management of the IT Management Service division with around 30 employees to provide IT shared services
  • Strategic development of the bank’s IT as well as active design of the transformation process as a member of the CIO leadership team
  • Cross-departmental promotion and anchoring of operations management
  • Development of provider management aligned with the IT strategy and representation of interests for the entire bank in internal and external committees
  • Continuous increase in maturity in quality management and testing
  • Further development and expansion of technology and lifecycle management as well as active promotion of IT innovations

Qualification & Requirements

  • Education: Master’s degree (university, university of applied sciences) in computer science, business informatics
  • Professional experience: 8 years of experience in management across two hierarchical levels in agile IT or project environment in computer science or business analysis
  • Profound project management experience, partner management, design and requirements engineering, preferably in an agile environment
  • Experience in operation, integration and development of software products, ideally in the field of financial services using different technologies
  • Experience in transformation processes and organizational development, preferably in the IT environment
  • Practical implementation experience with different process models such as Agile Scrum, Scaled Agile, DevOps and traditional methods such as waterfall
  • Practical and methodical knowledge in IT architecture, service and software product management, operations, software development lifecycle automation and system engineering
  • German (fluent)
  • English (good knowledge)

Benefits

  • Squad benefits: One week more vacation per year for squad members
  • Coaching: Personal Coach for Executives
  • Childcare: up to CHF 300 per month and child to external childcare
  • Flexible work location / home office: Individual options for home office
  • Occupational pension provision: Very attractive pension fund with above-average employer contribution
  • Migros Bank: Accounts, mortgages and financial services with preferential conditions

Company Profile

Migros Bank
Industry

Banking

Revenue

$1.6B

Employees

4,895

Fortune 500 Rank

#110

Global 500 Rank

#432

View Company Profile