Head of HR Business Partnering and Operations

Key Responsibilities

Leadership & Strategy

• Lead and manage the HRBP, HRSS, and Data & MI teams to align their work with the business and people strategy.
• Partner with Centres of Excellence to deliver initiatives like succession planning, talent reviews, and critical role mapping.
• Act as an escalation point for business partnering and HRSS-related queries.

Operational Excellence

• Drive organisational design and restructuring to optimise operating models, ensuring alignment with design principles, finance, and operational goals.
• Deliver insights through ongoing analysis of MI trends to enhance people processes and inform future initiatives.

Transformation & Change

• Lead complex restructuring projects, including consultations on terms and conditions (Ts & Cs) and framework implementations.
• Develop and embed effective change management practices across the organisation.

Collaboration & Policy Development

• Provide skilled input into HR policy development and strategic projects.
• Oversee the management of complex ER cases, ensuring best practices and adherence to employment law.

Qualification & Requirements

Proven Experience

• Significant expertise in organisational design, restructuring, and consultation.
• Experience working with unions and managing complex relationships.
• A track record of leading transformation programmes and embedding change.
• Strategic HR business partnering at a senior level, with a focus on driving business performance.

Skills & Knowledge

• Comprehensive knowledge of UK employment law and HR best practices.
• Expertise in managing and optimising HR information systems (e.g., Workday).
• Strong analytical skills, with the ability to interpret MI and deliver actionable insights.

Leadership Capabilities

• Proven ability to lead, inspire, and develop HR professionals.
• Confidence to influence and consult at executive level, with excellent communication and interpersonal skills.

Qualifications

• Degree-level education or equivalent.
• CIPD-qualified (MCIPD or equivalent).

Benefits

• Competitive salary and benefits, including a car allowance and bonus.
• Flexible hybrid working arrangements to support work-life balance.
• Opportunities to lead on impactful transformation projects.
• A supportive environment that values development and growth.