Head of Global Quality Capability Center (CC)

Head of Global Quality Capability Center (CC)

APAC/Oceania, India, Hyderabad

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Salary

Rank

Director

Responsibility

Site Lead

Scope

Regional

Workplace

100% in office

Functions

Finance

HR

Reports to
Level

N-1

Travel Max:

0%

Posting Date

04-13-2025

Description

The Head of Global Quality (GQ) CC at Hyderabad is an extended member of the Global Quality Leadership Team (GQLT) and BMS GPS India leadership team. As such, this position is accountable for the sustained health, growth and continuous improvement of the global capabilities for Global Quality in India, inclusive of developing effective partnerships with critical stakeholders across BMS India, GPS, Global Quality, and R&D. This role contributes to setting the strategic direction of Global Quality within Hyderabad, in partnership with the GQLT, and focusing on building the organization through leading the acquisition, development and retention of talent, driving quality, compliance and process excellence within the GQ team at Hyderabad and the broader Global Quality organization, ensuring compliance with regulatory, corporate and departmental requirements and policies.

Head of Global Quality Capability Center (CC)

Key Responsibilities

  • Responsible for managing the Global Quality organization based in Hyderabad ensuring that the organization is aligned with Global Quality strategy, goals and standards
  • Serve as an extended member of the Global Quality Leadership Team and BMS Hyderabad CC Leadership Team translating company and departmental strategies into organizational goals and objectives
  • Direct all aspects of site quality programs, systems, operations and compliance activities at Hyderabad in alignment with global QMS.
  • Ensure GxP required procedures are in alignment and compliance with BMS Corporate Policies and Procedures
  • Drive operational excellence within the GQ organization based in Hyderabad by building an organization aligned to the Global Quality culture
  • Partner with GQ Leadership Team to develop the People Strategy for Hyderabad and effectively recruit, manage, develop, evaluate, reward and retain the GQ organization in Hyderabad resulting in an increasing level of capabilities
  • Create, maintain, improve, and innovate processes to increase productivity and quality for the quality management system
  • Collaborate with remote teams across different time zones and be flexible with availability
  • Ensure seamless communication and collaboration between the center and colleagues located at other sites
  • Manage the GQ Hyderabad budget to meet financial objectives

Qualification & Requirements

  • Graduate degree
  • Minimum of 12 years experience in quality organizations, experience managing a global capabilities organization is preferred
  • Minimum of 5 years experience in managing people and growing teams
  • Experience with leading quality systems such as product complaints, document management, CAPA and/or computer systems validation
  • Demonstrated proficiency in interpretation of FDA and EMA cGMP regulations and understanding of quality risk management (ICH Q9) concepts
  • Familiarity with the drug development process from discovery through to regulatory filing and approval of drug applications as well as commercial manufacturing processes
  • Demonstrated ability to operate and lead in a global matrix organization, building successful working relationships and effective stakeholder management in an environment with multiple lines of authority and competing needs
  • Demonstrated ability to interact successfully with senior business partners both internal and external to the company
  • Successful demonstration of compliance leadership effectiveness in quality assurance and compliance in a global regulatory environment
  • Demonstrated success as a strong team leader who uses past supervisory experience to develop departmental staff through effective feedback and coaching
  • Fluent in English, with proven professional working proficiency in English for reading, writing and speaking, including the ability to deliver clear and articulate presentations
  • Commitment to Quality

Benefits

You believe in patients, we believe in you.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Our benefits and compensation provide Total Rewards experiences designed to enrich, empower and engage our employees at every stage and milestone of life. Our Total Rewards experience enriches your life today and engages and empowers you to save, perform, grow, and build toward all of your tomorrows.

Rewards & Recognition

We recognize, reward and celebrate those who consistently embody our mission and behaviors to reach above and beyond, driving our business forward. We do this in a few ways:

  • Compensation: Our competitive compensation program aligns with a pay-for-performance culture and an unwavering commitment to the company’s mission. We provide competitive base salaries and significant opportunities to earn variable compensation in the form of annual bonuses and/or stock-based compensation.
  • Recognition Awards: We believe in the power of “thank you“ and celebrating the extraordinary behaviors, efforts and achievements of our employees. With our global Bravo platform, you can recognize fellow employees from across the aisle or around the world, encouraging others to join in through social recognition.

Financial / Savings

When you participate in our tax-advantaged 401(k) plan, we match your contribution dollar-for-dollar up to 6% of eligible pay for U.S. employees. (excludes employees who participate in a collective bargaining agreement)

Time off

  • Extended Time Off: For extended absences, paid and unpaid leaves, we offer extended time away from work so you can focus on what is important to you, such as adoptions, family and parent care. Our policies are designed to be inclusive of the diversity of families at all life stages and to help you bring your best energy to the important work we do each day for patients.
  • Vacation: Beginning with your hire, we offer three weeks of vacation. Vacation time increases to four weeks at five years of service, five weeks at 15 years of service and six weeks at 25 or more years of service.
  • Holidays: Ten fixed holidays and three optional holidays for celebrations that are meaningful to you. There is also a global shutdown for most sites during the last week in December.
  • Sick Time: Paid time off for illness, and short-term and long-term disability plans for an extended absence mean you can focus on one thing: healing.

Life, Work & Family

Our benefits extend to all employees’ spouses, both opposite-sex and same-sex, as well as children.

  • Flexible Ways of Working: We offer the opportunity to explore creative approaches to work that can help you be more effective and still meet business results. The company’s goal is to offer flexible options to better serve employees’ diverse needs and enhance bottom line results. Flexible hours, summer hours and work from home options offered at most U.S. based offices.
  • Childcare Onsite: On campus full-time, part-time, back-up daycare, and summer camp programs available at many of our larger offices

Health & Well-Being

  • Health Care & Employee Health Services: We provide competitive medical and dental plans as well as our Living Life Better wellness program and, at our larger campuses, onsite employee health services that offer annual health screenings, flu shots, travel advice, job-related medical surveillance.
  • Living Life Better: To support steps to a healthier life, we offer a web-based wellness platform that provides a number of health resources including online and telephonic health coaching, with the opportunity to earn wellness incentives through healthy actions.
  • Fitness Centers: Available for membership at our larger campuses, fitness centers provide a wide range of workout equipment and classes.
  • Pharmacy Benefits: When you enroll in one of our medical plans, pharmacy benefits are included

Company Profile

Industry

Pharmaceutical Manufacturing

Revenue

$46.16B

Employees

34,300

Fortune 500 Rank

#95

Global 500 Rank

#312

View Company Profile